Restaurant Management

Cafua Management Company is one of the largest private franchisees of Dunkin' Donuts in the United States, operating over 200 restaurants across six states. Established as a family-owned and operated business, Cafua Management Company emphasizes a People First culture aimed at nurturing the growth and development of its employees. The company is committed to providing an engaging work environment, competitive compensation, and ample opportunities for internal career advancement. As a part of this franchise network, Cafua Management Company aligns its operational standards with those of Dunkin' Donuts, while maintaining compliance with all applicable federal, state, and local regulations. The company strongly supports diversity, equal employment opportunities, and a harassment-free workplace.

The role of Restaurant Manager at Cafua Management Company is a critical leadership position responsible for overseeing the daily operations of one of the Dunkin' Donuts restaurants. This position demands a strong, positive leadership style focused on team development and constructive performance feedback, ensuring that business objectives are met, including profitable top-line sales. A Restaurant Manager plays an essential role in creating a Guest First culture by executing Dunkin's quality standards and delivering an outstanding customer experience characterized by quality products, friendly and fast service, and a clean and welcoming environment.

This is a full-time position that requires hands-on involvement in various aspects of restaurant operations, such as recruitment, training, employee performance management, safety compliance, cost control, marketing promotion execution, and inventory management. The Restaurant Manager is expected to lead by example, maintaining high standards for personal and team performance, resolving guest concerns effectively, and fostering a collaborative workplace atmosphere. This role also requires strong business acumen, including the ability to analyze financial reports, set sales goals, implement action plans, and drive continuous improvements across operational systems.

The ideal candidate will have at least two years of management experience in the restaurant or retail industry, be proficient in English, and possess a high school diploma or equivalent. Physical demands include the ability to lift a minimum of 50 pounds and stand for up to 6 hours. The role may require flexible working hours, including weekends, to meet the needs of the business. Cafua Management Company provides competitive salary packages, health insurance, a 401k plan, paid vacation, life and disability insurance, employee discounts, and regular opportunities for employee recognition and bonuses.

Working as a Restaurant Manager offers the chance to join a large, fast-growing franchise with supportive leadership and a proven operational model. The role offers a rewarding environment where you can positively impact guests' daily experiences and contribute meaningfully to the success of a well-respected national brand. Cafua Management Company's commitment to employee development, safety, inclusion, and respect makes it an attractive employer for career-oriented professionals looking to grow within the hospitality industry.