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Restaurant Leader (Manager) Trainee

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

401k plan
RRSP plan
Paid PTO Plans
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized brand with over 86,000 locations, making it the largest retailer in the world. Known for revolutionizing convenience, restaurants, and fuel sectors through cutting-edge innovation, 7-Eleven is dedicated to being the customer's first choice. This company empowers its employees to "activate awesome" by making a meaningful impact in their stores and communities daily. With a strong culture of growth, leadership, and development, 7-Eleven is an ideal employer for those eager to advance their careers and contribute to shaping the future of convenience retailing.

The Restaurant Manager role at 7-Eleven offers a unique opportunity for individuals who enjoy being part of a dynamic restaurant management team. Candidates with previous supervisory experience are especially encouraged to apply for the Restaurant Leader Trainee position, as it serves as a fast track to management success within the company. Many of 7-Eleven’s top managers began as cashiers or part-time employees, illustrating the company’s commitment to promoting from within. Through comprehensive training programs and hands-on business learning, employees are well-prepared to deliver excellent customer service and lead their stores effectively.

7-Eleven’s Restaurant Managers are dedicated to overseeing all aspects of restaurant operations, focusing on customer service leadership, employee training, and coaching. The role emphasizes high retention rates by identifying qualified applicants, developing leadership within the team, and fostering productivity. Managers are responsible for ensuring compliance with company policies, health department standards, and the effective implementation of merchandising and marketing programs. Proficiency in using Profit and Loss (P&L) reports and store analytics is essential to drive business improvements. Strong communication skills, teamwork, and the ability to multi-task in a fast-paced environment are key to thriving in this role.

This position offers a wide range of benefits, including 401K and RRSP plans depending on location (US and Canada, respectively), paid time off plans, and coverage for medical, dental, life, and vision insurances. Additional perks include monthly bonus and incentive potential, tuition reimbursement, and adoption assistance in the United States. 7-Eleven’s supportive and inclusive work environment promotes employee growth, success, and job satisfaction while maintaining a strong focus on operational excellence and customer experience.

Job Requirements

  • Ability to oversee and provide customer service leadership training and coaching for all restaurant employees
  • Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
  • Ability to oversee the restaurant condition and ensure that it complies with company policies and procedures as well as health department standards
  • Ability to oversee and implement all merchandising and marketing programs
  • Demonstrated ability to use P&L and store reports to affect change
  • Excellent oral and written communication and intrapersonal skills
  • Proficient computer knowledge (Microsoft products preferred Word, Excel)
  • A high school diploma or GED is preferred, but not required for candidates that have at least one year of restaurant management experience
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds

Job Qualifications

  • High school diploma or GED preferred
  • Previous supervisory experience in restaurant management
  • Strong oral and written communication skills
  • Proficient computer knowledge including Microsoft Word and Excel
  • Demonstrated ability to use P&L and store reports
  • Ability to lead and develop a team
  • Experience in maintaining operational standards

Job Duties

  • Oversee and provide customer service leadership training and coaching for all restaurant employees
  • Manage retention by identifying qualified applicants and developing leaders
  • Ensure restaurant compliance with company policies and health department standards
  • Implement all merchandising and marketing programs
  • Use profit and loss and store reports to analyze and affect change
  • Maintain excellent communication and interpersonal skills
  • Manage multi-tasking duties including operational responsibilities and staff supervision

Job Criteria

Experience

Mid Level (3-7 years)


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