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Restaurant Host - Marketplace Cafe - Broadway Plaza

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.55 - $21.35
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
disability

Job Description

Nordstrom is a leading fashion retailer known for its exceptional customer service, quality merchandise, and commitment to creating a welcoming shopping environment. Founded several decades ago, Nordstrom has established itself as a trusted name in retail across the United States, operating numerous full-line stores and specialty shops. As a company, Nordstrom values its employees as its most important asset and offers a comprehensive benefits package to support their well-being and professional growth. Nordstrom's dedication to diversity, inclusion, and community engagement further demonstrates its strong corporate values and positive workplace culture.

This job opening is for the position of Host/Hostess at Nordstrom, designed for motivated individuals who are passionate about delivering outstanding customer service in a dynamic, fast-paced environment. The role is primarily focused on creating a positive first impression for guests by greeting and seating them efficiently and professionally, sharing enthusiasm and knowledge about the restaurant's menu and offerings, and assisting with various operational tasks as needed. The Host/Hostess will also participate in new employee training by encouraging and supporting peers, reflecting the company’s commitment to teamwork and excellence.

Ideal candidates should be adaptable, able to communicate clearly with both customers and coworkers, and willing to work a flexible schedule to meet business needs. This position offers an hourly wage between $20.55 and $21.35 with potential for performance-based bonuses. Benefits include medical, vision, dental, life, and disability insurance, retirement plans, paid time off, merchandise discounts, and employee assistance programs. Nordstrom is an equal opportunity employer that conducts background checks as required by law and considers applicants with criminal histories according to local regulations. Additional state-specific legal notices and accommodations for applicants with disabilities are available upon request.

Joining Nordstrom as a Host/Hostess offers an excellent opportunity to grow within a company celebrated for its customer-centric approach and supportive work environment. Employees are encouraged to share their enthusiasm for the brand and contribute to a positive customer experience, making this role essential to the restaurant's daily success. Nordstrom prides itself on fostering a respectful and inclusive workplace, ensuring every team member feels valued and empowered to deliver best-in-class service. This position represents a crucial role in strengthening Nordstrom's reputation as a premier shopping destination, blending hospitality with retail excellence.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and professionally with customers and coworkers
  • Ability to work in a fast-paced environment
  • Flexible schedule availability
  • Possession of a food handler's card where required
  • Preferred experience of 1+ years in food service or hospitality

Job Qualifications

  • Ability to communicate clearly and professionally with customers and coworkers
  • Experience thriving in a fast-paced environment
  • Ability to work a flexible schedule
  • Preferred 1+ year experience in food service or hospitality
  • Possession of a food handler's card where required by local and state regulations

Job Duties

  • Greet and seat customers quickly and in a professional manner
  • Share knowledge and enthusiasm about the restaurant's menu and products with customers
  • Assist with new employee training by positively reinforcing successful performance and offering assistance as needed
  • Support other areas of the restaurant such as answering telephones, completing financial transactions, stock work, cleanup and documentation as requested
  • Work flexible hours based on business needs
  • Maintain a friendly and welcoming demeanor to enhance customer satisfaction
  • Collaborate effectively with team members to ensure smooth restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


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