Restaurant Host

First Hospitality, founded in 1985 and headquartered in Chicago, is a progressive hotel development, investment, and management company dedicated to creating value through excellence and innovative approaches. Known for its strategic vision and commitment to diversity and inclusion, First Hospitality has established itself as a leader in the hospitality industry. The company values a high-performing and diverse workforce where employee differences are respected and appreciated. First Hospitality fosters an inclusive environment that encourages collaboration, flexibility, and fairness, ensuring a supportive workplace that enhances employee satisfaction and customer service quality. As an equal opportunity employer, First Hospitality is committed to maintaining a workforce that reflects the communities it serves, and it continuously invests in professional development and promotion opportunities for its employees.

The role of a Restaurant Host at First Hospitality is pivotal in shaping the guest experience from the moment they walk into the restaurant. As the first point of contact, the host is tasked with delivering a warm and engaging welcome that sets a positive tone for the dining experience. This position involves managing guest interactions with charisma and effective communication, ensuring guests feel valued and attended to according to their individual preferences. The Restaurant Host is responsible for coordinating closely with restaurant management and servers to optimize seating and enhance operational flow, contributing directly to overall guest satisfaction.

This role requires the host to maintain cleanliness and readiness of the restaurant and lounge areas, manage stock during shifts, and handle telephone inquiries professionally and courteously. The ability to provide personalized service while efficiently managing seating based on restaurant capacity is essential. This dynamic position offers an opportunity to grow within First Hospitality’s supportive environment, with benefits including insurance enrollment, paid time off from day one, holiday pay, 401(k) enrollment after 30 days, hotel and travel discounts, and professional development opportunities. The Restaurant Host role is not only about welcoming guests but also about being an integral part of a team that strives consistently to deliver excellence in hospitality.