Restaurant Host

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive compensation
Health Insurance
Welfare benefits
401(k) with Company Match
flexible scheduling
Opportunity for development
career growth

Job Description

Bob Evans Restaurants, LLC is a well-established and beloved chain in America known for its commitment to serving high-quality farm-fresh food. Rooted deeply in American culture, Bob Evans prides itself on providing guests with an exceptional family dining experience characterized by wholesome, fresh ingredients and warm, welcoming service. The company takes great pride in its heritage and culture, valuing relationships with the communities it serves and the families who make Bob Evans their go-to dining destination. Bob Evans’ philosophy is grounded in quality, farm-fresh food and creating a hospitable environment where guests can enjoy comfortable and memorable meals.

The Host Cashier role at Bob Evans represents a pivotal position within the restaurant, offering an excellent opportunity for individuals passionate about hospitality and guest services. This is an hourly position with compensation up to $15.00 per hour, dependent on the candidate’s restaurant concept experience. One of the attractive aspects of this role is its working hours, which feature early close shifts and no late nights, promoting a great work-life balance. The company strongly encourages career growth and provides employees with excellent benefits, including a 401(k) plan with employer matching to support their long-term financial well-being.

As a Host Cashier, you will be the first point of contact for guests arriving at the restaurant, setting the tone for their entire dining experience. Core responsibilities include greeting guests in a friendly and warm manner, escorting them to their tables, and managing the seating flow to ensure smooth restaurant operation. You will also monitor guests’ needs, deliver menus and kid packs when required, and maintain cleanliness in the lobby, bakery, and retail areas. The role requires attentiveness to detail, multitasking skills, and the ability to effectively manage wait times alongside management. You will handle various guest interactions, including addressing any complaints professionally and involving managers at appropriate times.

The position demands proficiency in processing cash and credit transactions accurately, including cash handling and gift card transactions. Host Cashiers also support marketing efforts by communicating current promotions and new product information to guests. There may be occasions when the Host Cashier assists in other job categories to support overall restaurant operations. This dynamic role requires dependability, exceptional teamwork, and excellent guest service skills to ensure that every visitor feels valued and cared for during their visit to Bob Evans.

Safety and sanitation are paramount at Bob Evans, and the company continually updates its procedures in line with CDC and local guidelines to maintain a safe environment for both employees and guests. The job entails physical demands such as standing for entire shifts, walking long distances, lifting up to 50 pounds, and other activities requiring physical stamina. Reasonable accommodations are provided for employees with disabilities to perform their essential duties effectively.

Joining Bob Evans as a Host Cashier means becoming part of a brand where “Where Good Grows” is not just a tagline but a commitment. This is an excellent opportunity for individuals seeking competitive compensation, flexible scheduling, and an inclusive work environment dedicated to employee development and growth.

Job Requirements

  • 0-2 years related experience
  • strong knowledge of restaurant concepts, practices, and procedures
  • ability to stand for entire shift and walk for long periods
  • ability to push, lift, carry and transfer up to 50 pounds
  • excellent communication skills
  • must accurately handle cash and credit transactions
  • ability to multitask and prioritize
  • basic computer skills
  • adherence to safety and sanitation guidelines
  • dependability and teamwork skills

Job Qualifications

  • Excellent guest service skills and experience
  • ability to identify and resolve issues as they arise
  • detailed oriented with the ability to multi-task
  • ability to prioritize, good organizational skills
  • must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
  • computer skills (POS system)
  • 0-2 years related experience
  • strong knowledge of commonly used concepts, practices, and procedures in a restaurant
  • relies on experience and judgment to plan and accomplish goals

Job Duties

  • Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
  • monitor guests’ needs and the flow of the restaurant and seat guests accordingly
  • deliver the appropriate number of menus, kid packs if needed when seating guests
  • perform restroom checks, answer phone, keep lobby, bakery and retail areas clean of debris, and keep the general work area stocked and cleaned
  • practice safe food and beverage handling
  • communicate and interact with guests, handle crowds, and put guests at ease while they wait for their table or carryout order
  • show guests you care and ask them about their dining experience
  • effectively handle guest complaints and involve manager at appropriate time
  • handle cash and credit transactions
  • accurately account for all receivables including cash, credit cards, and gift cards
  • assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guests
  • clear, sanitize, and set tables as needed
  • manage guests wait times by working with managers to quote accurate wait times
  • may be asked to assist in other job categories as well
  • perform all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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