Restaurant Hospitality Manager

Jacksonville, NC, USA|

Job Overview

Compensation

Salary

Range $35,900.00 - $44,200.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401k

Employee Discounts

Free Shift Meals

Employee assistance program

Relocation assistance

Job Description

Applebee's Neighborhood Grill + Bar is part of Thrive Restaurant Group, a vibrant and community-focused restaurant company renowned for its commitment to hospitality and creating memorable dining experiences. With locations across Tennessee, North Carolina, and South Carolina, Applebee's offers a welcoming neighborhood atmosphere where guests can enjoy diverse food and beverage options. Thrive Restaurant Group is dedicated to fostering inclusive work environments that encourage growth, development, and a sense of belonging for all employees. Their mission focuses on inspiring employees to love hospitality and evolve into people-centered leaders who can impact not only the business but also their personal and professional lives positively.

The Hospitality Manager role at Applebee's is a pivotal leadership position designed for a passionate individual eager to contribute to a team that values people and community. This role emphasizes the importance of enhancing guest experiences and building strong, capable teams that thrive in a dynamic restaurant environment. As a Hospitality Manager, you will be entrusted with nurturing a culture that prioritizes respect, support, and encouragement, helping team members bring out their best selves. You will also gain invaluable business knowledge and leadership skills while leading operations that focus on quality service and customer satisfaction.

This position offers exciting opportunities for professional growth and leadership development within a supportive framework that advocates for work-life balance and employee well-being. Benefits include generous paid time off, comprehensive health insurance plans with some fully company-paid options, a 401(k) plan with employer matching, and various employee assistance programs designed to support mental and emotional health. Additionally, relocation assistance may be available for qualifying candidates. Thrive Restaurant Group's inclusive culture and values position this role as an excellent fit for leaders who believe in the transformative power of hospitality both at work and in everyday life.

Job Requirements

High school diploma or equivalent
Minimum of 2 years experience in hospitality or restaurant management
Ability to work flexible hours including evenings and weekends
Strong customer service orientation
Proficient in basic computer applications
Must pass background check for management level position

Job Qualifications

Proven experience in hospitality or restaurant management
Strong leadership and team-building skills
Excellent communication and interpersonal abilities
Ability to manage multiple tasks in a fast-paced environment
Knowledge of health and safety regulations
Experience with scheduling and payroll management
Degree in Hospitality Management or related field preferred

Job Duties

Oversee daily restaurant operations to ensure quality service and guest satisfaction
Lead, train, and develop team members to foster a positive work environment
Manage employee schedules, payroll, and labor costs efficiently
Handle customer concerns and resolve issues promptly and professionally
Maintain compliance with health, safety, and sanitation regulations
Collaborate with management to drive sales and implement marketing initiatives
Monitor inventory and order supplies as necessary