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Restaurant General Manager - Wells Fargo Center

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee assistance program
Flexible Schedule
Career development opportunities

Job Description

Aramark Sports & Entertainment is a leading provider of food and beverage services, known for delivering exceptional hospitality experiences across numerous venues in the United States and internationally. As part of Aramark, a global leader in providing food, facilities, and uniform services in 15 countries, the Sports & Entertainment division focuses on creating memorable guest experiences at high-profile locations such as sports arenas, entertainment venues, and convention centers. At Wells Fargo Center in Philadelphia, PA, Aramark operates multifaceted food service operations that emphasize quality, innovation, and seamless service to fans and guests during events. The company is recognized for a... Show More

Job Requirements

  • Minimum of 5+ years food service management experience
  • Direct P&L responsibility in a comparable environment
  • Ability to lead large teams in a high volume, fast-paced setting
  • Knowledge of advanced cocktail preparation practices
  • Strong client and guest service focus
  • Passion for food and beverage industry
  • Excellent communication skills
  • Experience with Microsoft Suite
  • Willingness to work flexible hours including evenings, weekends and holidays
  • Ability to be hands-on with staff and operations

Job Qualifications

  • Minimum of 5+ years food service management experience is required
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
  • Knowledge of advanced cocktail preparation, including strict oversight on quality and consistency
  • Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business
  • A passion for food & beverage with an ability to identify and develop successful concepts
  • Ability to communicate effectively with clients and senior management
  • Ability to respond effectively to changing demands
  • P&L accountability and/or contract-managed service experience is desirable
  • Ability to use Microsoft Suite, including Excel, Word, Outlook, and Teams
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

Job Duties

  • P&L responsibility for restaurant
  • Manage the client relationship at the location while providing hands on execution and leadership of operations
  • Leadership of a team of managers, chefs and workforce throughout the restaurant
  • Partner with senior leadership to plan and execute business development strategy for growth
  • Recruitment and development of new and existing managers and restaurant staff
  • Be present in the dining room and bar, engaging with guests, and ensuring proper food and drink timing
  • Make purchasing decisions and control inventories
  • Quickly and adequately recover guest experiences that fail to meet guest expectations
  • Participate in a relevant and effective approach to marketing and social media, including the direct oversight of marketing admin role for the restaurant
  • Prepare monthly accounting documents and use accounting software

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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