Restaurant General Manager (RGM)

Ampler dba Taco Bell is a dynamic and growing restaurant group committed to delivering exceptional customer experiences across its Taco Bell locations in the Cincinnati and Chicago areas. Established in 2019, Ampler Tacos prides itself on treating its employees like family and operating its restaurants with a strong focus on cleanliness, speed, and top-tier customer service. Ampler is recognized as a world-class operator within the quick-service restaurant industry, consistently maintaining high standards across all facets of restaurant operations. The company emphasizes creating a positive work environment that fosters employee growth and development. With a strategic approach to expansion, Ampler Tacos continues to grow by attracting and retaining proven talent who align with their core values and commitment to excellence.

The Restaurant General Manager (RGM) role at Ampler dba Taco Bell is a senior leadership position responsible for overseeing high-volume restaurants with annual revenues exceeding $1.5 million. This advanced classification demands a manager who excels in leadership, operational management, and financial acumen. The RGM independently manages the day-to-day operations of the restaurant, shaping the culture positively and driving customer satisfaction to ensure a premier operational standard. Key responsibilities include executing effective bench planning, maintaining process discipline in profit and loss management, and ensuring adherence to core operational standards. The RGM leads a team of 10-45 employees, including Assistant Managers, Shift Supervisors, and Team Members, fostering a culture of continuous development and high engagement.

This full-time leadership position involves working various shifts, including mornings, afternoons, evenings, night shifts, and sometimes extended hours to guarantee smooth restaurant functions. The RGM plays a vital role in coaching the management team to meet and exceed performance expectations across sales, employee retention, food quality, safety, and customer service. The role also entails maintaining compliance with Corporate and Franchisee standards, managing budgets, and building a motivated workforce through recognition and career advancement opportunities. Effective communication skills, strategic decision-making, and fostering a positive team culture are indispensable for success in this role. This position reports directly to an Area Coach (AC) and collaborates extensively with cross-functional teams and vendors to ensure operational excellence and a best-in-class guest experience. Potential candidates should be prepared to embrace flexibility in scheduling and exhibit dedication to both operational efficiency and team-oriented leadership.