Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Quarterly and annual performance bonuses
Paid management training program
Meal benefit card
Employee Referral Bonuses
Exclusive employee discounts
Most locations closed on Thanksgiving and Christmas
Financial assistance through the Lucky Cat Fund
Job Description
P.F. Chang's is a renowned restaurant chain known for its exceptional dining experience that combines authentic flavors with a modern twist on Asian cuisine. As a leader in the casual dining industry, P.F. Chang's has established itself as a unique concept that offers a scratch kitchen environment, enabling the creation of fresh, high-quality meals. The company prides itself on its commitment to celebrating life, family, and food, fostering a passionate community of employees who are motivated by a shared purpose to provide memorable dining experiences. P.F. Chang's operates with a strong emphasis on innovation, integrity, teamwork, and exceptional service, making... Show More
Job Requirements
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires is required
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, and financial control (P&L)
- Proficient with POS systems, corporate software, third party delivery platforms, inventory and reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- Understanding of managing inventory, cost of goods, financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- Preferred experience in casual or upscale dining
- Hospitality or Business degree
- Culinary and kitchen acumen with experience managing or running culinary or kitchen operations
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- Exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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