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Restaurant General Manager NY

Job Overview

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Compensation

Salary
Range $62,354.00 - $68,500.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Paid Time Off
Employee Discount Program

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality service. Established in 1969, Wendy's has grown to become one of the largest quick-service restaurant brands in the world, famous for its signature square-shaped beef patties, fresh salads, and a wide variety of menu options that cater to diverse tastes. The company's dedication to innovation and customer satisfaction has made it a leader in the casual dining industry. Wendy's operates through a combination of company-owned and franchised restaurants, providing a dynamic work environment and opportunities for career advancement within the organization. The company's core value revolves around creating a family-oriented culture where employees are encouraged to grow, learn, and thrive in a supportive setting. This emphasis on team spirit reflects in their day-to-day operations, where great customer experience and employee satisfaction are top priorities.

The role of the Restaurant General Manager (RGM) at Wendy's is a pivotal leadership position responsible for managing the restaurant management team to achieve operational excellence, financial targets, and customer satisfaction. As the leader of the restaurant, the RGM ensures that team members are motivated, trained, and equipped to deliver superior service and maintain a positive working environment. This role requires a career-driven individual who possesses excellent interpersonal skills and the ability to foster teamwork among staff. RGMs play an essential role in promoting a positive brand image by upholding Wendy's high standards for food quality, safety, cleanliness, and customer service.

Wendy's Restaurant General Managers enjoy a stable work environment with flexible schedules that balance professional duties and personal life. This position offers competitive salary ranges of $62,354 to $68,500 annually, with additional incentives, bonuses, and comprehensive benefits packages including medical, dental, vision plans, short-term and long-term disability, life insurance, and 401(k) with an employer match. The company emphasizes career growth, offering clear pathways for advancement within the restaurant and beyond, supported by training and development programs designed to build leadership skills. Restaurant General Managers are expected to lead by example, embodying a customer-first attitude and a commitment to food safety and operational standards. The role also involves problem-solving, decision-making, and maintaining the balance between quality service, operational targets, and financial goals. Candidates should be ready to lead and inspire management teams, maintain high energy throughout shifts, and uphold Wendy's brand promise in every customer interaction.

Joining Wendy's as a Restaurant General Manager means becoming part of a committed team that values innovation, quality, and respect for both employees and customers. Wendy's fosters an inclusive work environment where diversity is celebrated, and every employee has the opportunity to contribute, grow, and succeed. By working as an RGM, individuals become instrumental in shaping the restaurant's success while advancing their careers in a fast-paced, rewarding industry. The company’s dedication to pay transparency, fairness, and compliance with all legal standards further reinforces its status as a desirable employer. With hundreds of franchise locations, Wendy’s offers varied opportunities for managers to find their niche and make a significant impact within their communities and the broader hospitality sector.

Job Requirements

  • Must be 21 years of age or older
  • ability to lead and inspire a management team
  • standing and moving for most of the shift
  • ability to use restaurant equipment such as headsets, registers, and grills
  • willingness to obtain SERV Safe certification by end of training
  • secure reliable transportation for travel to work and training
  • eligibility to work in the country and pass background check
  • commitment to upholding food safety and operational procedures
  • flexible schedule and problem-solving skills
  • ability to maintain high-quality service and meet financial goals

Job Qualifications

  • Experience in restaurant or food service management
  • strong leadership and interpersonal skills
  • excellent problem-solving and decision-making abilities
  • ability to build and motivate a cohesive team
  • knowledge of food safety standards and procedures
  • commitment to customer service excellence
  • willingness to work flexible hours
  • ability to comply with brand standards and operational guidelines
  • at least 21 years of age or older
  • eligibility to work in the country

Job Duties

  • Lead the management team to achieve employee, customer, sales, and operational goals
  • create a service experience that encourages guests to return
  • foster a customer-first attitude within the team
  • promote proper procedures and a culture of food safety
  • maintain high-quality employee and guest experiences while meeting operational metrics and financial goals
  • stand and move during shifts actively
  • use restaurant equipment such as headsets, registers, and grills
  • follow brand standards for food preparation, customer service, and cleanliness
  • obtain SERV Safe certification by the end of training
  • secure reliable transportation for travel to home store and other locations when needed

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