Restaurant General Manager

Job Overview

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Compensation

Salary
Range $54,500.00 - $75,200.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Employee Discounts

Job Description

We are partnering with an upscale restaurant located in the vibrant heart of Philadelphia, Pennsylvania, renowned for its exceptional service, authentic cuisine, and deep commitment to creating genuine guest connections. This restaurant blends a passion for hospitality with a focus on delivering unforgettable dining experiences. Established as a leading destination for food lovers and patrons seeking an elevated dining atmosphere, the restaurant prides itself on fostering a warm, welcoming environment where guests feel valued and cared for from the moment they arrive. Its rich culinary offerings paired with a dedication to top-notch service make it a standout within Philadelphia's competitive dining scene.

The position available is for a Restaurant General Manager, a pivotal leadership role that demands both operational excellence and people-centric management skills. This full-time position offers a competitive salary ranging from $80,000 to $90,000 annually, reflecting the significance of the role in maintaining the restaurant's high standards and contributing to its continued growth and success. The General Manager will oversee all day-to-day operations, ensuring a smooth and efficient guest experience throughout every service period. From the front-of-house management to collaborating closely with the kitchen team, the General Manager is responsible for maintaining seamless operations that align with the restaurant's commitment to quality and hospitality.

In this role, you will lead the recruitment, hiring, training, and ongoing development of a high-performing front-of-house team, nurturing talent and building a cohesive workforce dedicated to excellence. The successful candidate will exhibit a hands-on leadership style, maintaining a strong presence on the floor to inspire the team and foster a culture of genuine hospitality. Monitoring key performance indicators, including sales, budgets, and profitability, will be crucial to driving financial success while ensuring operational compliance with health and safety standards.

Another core responsibility will be to build lasting relationships with guests, transforming first-time visitors into loyal patrons through exceptional service and personal engagement. The General Manager also acts as an ambassador of the restaurant within the local community, supporting marketing initiatives and promoting the restaurant's brand to enhance its visibility and footprint.

Overall, this role offers an exciting opportunity for an experienced restaurant leader who thrives in an upscale, full-service setting. If you are passionate about leading teams, balancing hospitality with financial management, and delivering memorable dining experiences, this role will allow you to make a significant impact within a respected and dynamic restaurant environment in Philadelphia.

Job Requirements

  • General Manager experience within an upscale, full-service restaurant
  • Proven ability to lead, coach, and develop high-performing teams
  • Wine knowledge is a strong asset
  • Strong financial acumen, including labour management, budgeting, P&L oversight, and cost control
  • Hands-on leadership style with a strong presence on the restaurant floor
  • Experience building relationships with guests and creating a culture of genuine hospitality
  • Strong understanding of restaurant operations, health and safety standards, and compliance

Job Qualifications

  • General Manager experience within an upscale, full-service restaurant
  • Proven ability to lead, coach, and develop high-performing teams
  • Wine knowledge is a strong asset
  • Strong financial acumen, including labour management, budgeting, P&L oversight, and cost control
  • Hands-on leadership style with a strong presence on the restaurant floor
  • Experience building relationships with guests and creating a culture of genuine hospitality
  • Strong understanding of restaurant operations, health and safety standards, and compliance

Job Duties

  • Leading all day-to-day restaurant operations and ensuring seamless service execution
  • Recruiting, hiring, training, and developing a high-performing front-of-house team
  • Working closely with the Executive Chef to ensure seamless collaboration between front and back of house
  • Monitoring sales performance, budgets, and KPIs to drive profitability
  • Building relationships with regular guests and becoming a visible ambassador for the restaurant
  • Handling guest concerns professionally and ensuring every guest leaves with a memorable experience
  • Supporting local marketing initiatives and helping grow the restaurant's presence within the community

Job Criteria

Experience

Mid Level (3-7 years)


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