Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,801.60 - $92,393.60
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality company that has grown from a humble hot dog cart in New York City's Madison Square Park to one of the fastest-growing hospitality brands worldwide. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table, Shake Shack has become synonymous with quality food served with exceptional hospitality. The company is deeply rooted in the values of giving back to the community and creating positive dining experiences. Shake Shack stands out in the industry by putting its people first, fostering an inclusive and supportive work environment known as the #ShackFam. This culture encourages learning, growth, and mentorship for all team members.
The establishment at 100 Derby Street, Suite 505 in Hingham, MA, is part of the vibrant Derby Street Shoppes area, offering a high-energy environment where the team focuses on delivering memorable experiences to guests. As a General Manager at Shake Shack, the role involves overseeing day-to-day restaurant operations with a strong emphasis on leadership and customer service. This full-time position, with a competitive salary range of $71,801.60 to $92,393.60, invites applicants who are passionate about hospitality and team development.
The General Manager leads by example, coaching and developing team members to uphold the company’s high standards of excellence. Responsibilities include managing inventory, ensuring quality and safety protocols, meeting financial goals, and maintaining regulatory compliance. The role also involves payroll management, scheduling, and promoting the Shake Shack brand locally through community engagement and events.
Shake Shack offers a comprehensive benefits package that supports the well-being and growth of its employees. This includes medical, dental, and vision insurance, paid time off, parental leave, and a 401k plan with company match. Employees enjoy weekly pay with performance bonuses, meal discounts, and exclusive corporate discounts. The supportive environment encourages collaboration, diverse ideas, and fun, making it a sought-after employer in the hospitality industry.
Overall, this role is ideal for experienced restaurant managers with a proven track record in high-volume, fast-paced settings who want to make an impact within a company that values integrity and community involvement. Shake Shack’s commitment to standing for something good extends beyond food service, making it a unique and rewarding place to build a career.
The establishment at 100 Derby Street, Suite 505 in Hingham, MA, is part of the vibrant Derby Street Shoppes area, offering a high-energy environment where the team focuses on delivering memorable experiences to guests. As a General Manager at Shake Shack, the role involves overseeing day-to-day restaurant operations with a strong emphasis on leadership and customer service. This full-time position, with a competitive salary range of $71,801.60 to $92,393.60, invites applicants who are passionate about hospitality and team development.
The General Manager leads by example, coaching and developing team members to uphold the company’s high standards of excellence. Responsibilities include managing inventory, ensuring quality and safety protocols, meeting financial goals, and maintaining regulatory compliance. The role also involves payroll management, scheduling, and promoting the Shake Shack brand locally through community engagement and events.
Shake Shack offers a comprehensive benefits package that supports the well-being and growth of its employees. This includes medical, dental, and vision insurance, paid time off, parental leave, and a 401k plan with company match. Employees enjoy weekly pay with performance bonuses, meal discounts, and exclusive corporate discounts. The supportive environment encourages collaboration, diverse ideas, and fun, making it a sought-after employer in the hospitality industry.
Overall, this role is ideal for experienced restaurant managers with a proven track record in high-volume, fast-paced settings who want to make an impact within a company that values integrity and community involvement. Shake Shack’s commitment to standing for something good extends beyond food service, making it a unique and rewarding place to build a career.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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