Restaurant General Manager

Pangea Restaurant Group is a dynamic and expanding hospitality organization dedicated to providing high-quality dining experiences combined with outstanding guest service. Established as a prominent player in the Chicago dining scene, Pangea Restaurant Group specializes in various types of restaurants that deliver memorable experiences to guests. Their commitment to excellence in hospitality and innovative culinary offerings has earned them a well-earned reputation for both food quality and exceptional customer care. As the group continues to grow, they focus on nurturing a supportive and team-oriented workplace culture, investing in staff development, and maintaining high operational standards to ensure consistent guest satisfaction across all their venues.

The role of Restaurant General Manager at Pangea Restaurant Group is a full-time, on-site leadership position located in the vibrant South Loop area of Chicago, Illinois. This position carries the significant responsibility of leading the daily operations of a high-volume sports bar and restaurant, overseeing both the front-of-house and back-of-house teams to ensure smooth and profitable operations. The General Manager will play a pivotal role in driving revenue growth, managing financial performance, and delivering a superior game-day and everyday guest experience that aligns with the brand’s standards. A key focus is on managing a passionate team through recruitment, training, coaching, and development while fostering a positive, accountable, and high-performance culture.

Successful candidates should be hands-on leaders who are comfortable thriving in fast-paced environments where sports-driven business patterns greatly influence operational flow. Balancing hospitality excellence with financial acumen, the General Manager must demonstrate solid skills in P&L management, labor cost control, inventory oversight, and maintaining operational compliance with health and safety regulations. The role also demands excellent communication, conflict-resolution abilities, and a proactive approach to customer service, staff management, and event programming.

Core responsibilities include executing flawless game-day operations and creating an energetic atmosphere, spearheading special promotions and entertainment events to maximize revenue during major sporting occasions, and ensuring the highest standards of food and beverage quality and presentation. The General Manager will collaborate with culinary and bar leadership for menu development and maintain compliance with alcohol service regulations. This leadership role further encompasses managing vendor relationships, overseeing payroll and budgeting accurately, and ensuring the restaurant environment remains safe, clean, and inviting.

This role requires flexibility to work nights, weekends, holidays, and during major sporting events, offering an exciting opportunity to lead in a lively, guest-centered hospitality venue. Pangea Restaurant Group provides a team-focused, supportive work environment where employees are valued and given opportunities for professional growth. The General Manager will be rewarded with competitive compensation, employee discounts across all Pangea restaurants, and the chance to contribute to a thriving hospitality brand known for its exceptional dining and entertainment experiences.