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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $80,000.00 - $100,000.00
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Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
vision plans
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
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Career development opportunities
Collaborative team environment

Job Description

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Founded in 2007, Sweetgreen has revolutionized fast food by emphasizing fresh, flavorful ingredients and maintaining strong relationships with farmers and local communities. As a leader in the fast-casual dining industry, Sweetgreen prioritizes sustainability, health, and wellness through its menu offerings and operational practices. The company continues to grow and innovate with a strong commitment to employee development and community engagement, creating opportunities for career advancement and fostering inclusive workplace cultures. Sweetgreen's mission centers on bringing real food to more people and positively impacting public health and the environment through its business practices.

The Head Coach (General Manager) role at Sweetgreen is a key leadership position responsible for overseeing the full operation of a store, guiding teams to deliver outstanding guest experiences, and driving business success through a balanced focus on people, operations, and financial management. This role requires a dedicated professional who can act as both a strategist and mentor, inspiring a team while managing daily business complexities. Employing data-driven insights, the Head Coach is tasked with maintaining high standards of food safety, quality, and cleanliness, as well as fostering a culture of inclusion and continuous improvement. The position offers a competitive base salary with 20% bonus potential and an array of benefits, emphasizing Sweetgreen's commitment to its workforce.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service with at least 2 years in hands-on management
  • experience hiring, developing, training, and motivating team members
  • skilled in planning, managing, and forecasting financials, labor, and inventory
  • hands-on experience managing and optimizing processes in a fast-paced environment
  • proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • strong financial acumen managing budgets, labor, and P&L effectively
  • proven experience hiring, coaching, and developing high-performing teams
  • exceptional adaptability and problem-solving skills in dynamic environments
  • data-driven mindset with curiosity to identify and implement operational improvements
  • commitment to operational excellence, hospitality, and team engagement
  • experience in fast-casual or retail operations is a plus

Job Duties

  • Lead your team by balancing people, operations, and business performance
  • build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability
  • maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment
  • deliver clean, hospitable, and brand-aligned guest experiences by acting on guest metrics and data-informed business decisions
  • analyze financial reports, manage costs, execute strategic plans, and create effective schedules aligned with business goals
  • operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
  • perform all essential functions of the Assistant Coach role, including duties from Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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