Restaurant General Manager

Collingswood, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

performance bonuses

Job Description

Bastia is a distinguished Sardinian and Corsican restaurant located in the vibrant Fishtown neighborhood of Philadelphia. The restaurant operates within the elegant setting of Hotel Anna & Bel, a 50-room property housed in the historic former Penn Home building. Notably, Hotel Anna & Bel is Fishtown's only Michelin Key Hotel, reflecting its commitment to exceptional standards and a unique guest experience. Both the hotel and Bastia restaurant opened their doors in August 2024, quickly establishing a reputation for culinary excellence and outstanding hospitality. Bastia has received widespread acclaim, including a prestigious 4-star rating from Jason Sheehan of Philadelphia Magazine, and widespread recognition in national publications such as the Wall Street Journal. The establishment emphasizes delivering a superior dining experience centered on the rich traditions and flavors of Sardinian and Corsican cuisine.

The role of General Manager at Bastia is a pivotal leadership position responsible for overseeing the entire Food and Beverage operations across all outlets on the property, including Bastia and the sister restaurant Caletta. The General Manager ensures the delivery of high-quality products and first-class service while maintaining rigorous health and safety standards in full compliance with federal and state regulations. This position demands strong training, support, and resource allocation to the restaurant and event staff, with close collaboration with the Executive Chef on key operational elements such as volume forecasting, event scheduling, and menu planning.

Key to success in this role is a demonstrated ability to lead by example, communicate effectively, and apply good judgment and discretion in day-to-day decisions. The General Manager must possess excellent problem-solving skills, the capacity to multi-task, and the poise to maintain composure under pressure. The position requires a high level of professionalism, integrity, and follow-through, supporting Bastia's commitment to delivering exceptional guest service. The company values underpin the work culture and include integrity, concern for others, collaboration, accountability, and a hospitality soul that fosters fun and memorable experiences for guests and team members alike.

General Managers are expected to champion these values, lead with passion and enthusiasm, and uphold the highest standards for guest satisfaction. Bastia Fishtown is part of Foyer Hospitality and invites candidates who are legally authorized to work in the United States to apply. The environment is dynamic and engaging, offering a rare opportunity for a seasoned hospitality professional to make a significant impact within a high-profile and acclaimed restaurant and hotel setting. The role also encompasses responsibilities such as managing payroll, scheduling, financial performance, inventory control, adherence to cash handling policies, and overseeing guest feedback and online reputation management. This is a full-time leadership role suited for individuals dedicated to excellence in hospitality management and eager to contribute to a burgeoning culinary landmark in Philadelphia.

Job Requirements

Legally authorized to work in the United States
complete the I-9 form within the first 3 days of employment
regular attendance and reporting to work on time
ability to work flexible schedules including weekends, nights, holidays
communicating effectively both verbally and in writing
ability to understand and follow instructions as directed by supervisor/manager
working safely and following safety policies
performing the job duties as described
ability to manage confidential and sensitive information
maintain composure under pressure
multi-task and prioritize
proficiency in Microsoft Office and Google Suite
physically able to perform duties including walking, standing, bending, and lifting up to 50 pounds

Job Qualifications

A minimum of 5 years’ related work experience required
management or previous supervisory experience preferred
college degree or equivalent combination of education and work experience
Serve-Safe certification
RAMP certification

Job Duties

Supervise restaurant, bar, event/catering facilities on property
develop programs, menus, promotions and advertising to enhance sales, increase revenues, and drive guests to restaurant/outlets
communicate with sales department to facilitate effective and professional delivery of all events/meetings contracts
support all food & beverage employees
must be able to perform responsibilities of all positions should unexpected volume or training be required
prepare work schedules in accordance with forecasts, staffing guidelines and labor productivity goals
anticipate and recommend capital expenditures
assure all food and beverage servers are properly trained in local and state beverage service laws and comply with beverage service policies and procedures
responsible for financial performance and goals as presented by ownership
enforce hotel’s cash handling policies and procedures
coordinate restaurant supply purchases
monitor and maintain inventory of supplies to prevent shortages
participate/coordinate/produce all food and beverage departmental month-end inventories
participate in the daily operation of Bastia, Caletta, and pool service (seasonal)
manage guest feedback and respond to all online reviews in a timely manner
maintain high standards of cleanliness and presentation at all times
assist GM and kitchen management by controlling costs i.e. limit waste, breakage, theft and minimize comps
conduct price shopping, labor management