Restaurant General Manager

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,500.00 - $69,700.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Fulenwider Enterprises operates as a prominent franchisee managing well-known fast-food brands KFC and Taco Bell, providing ample opportunities for career growth within a supportive and expanding company environment. The company is dedicated to fostering a workplace where employees feel valued and empowered, contributing to the overall success and smooth operation of its restaurants. By emphasizing strong teamwork and employee satisfaction, Fulenwider Enterprises ensures that its workforce remains motivated, responsible, and guest-focused at all times. Established as a key player in the quick-service restaurant industry, Fulenwider proudly upholds brand standards and operational excellence across all its locations to deliver consistent high-quality food and service to customers. Their organizational culture prioritizes training, employee development, and adherence to safety and quality compliance, reflecting a firm commitment to industry best practices and customer satisfaction.

The Restaurant General Manager (RGM) position at Fulenwider KFC/Taco Bell is a vital leadership role responsible for overseeing and directing all daily restaurant operations while aligning with company protocols and standards. This full-time role requires a dedicated professional to manage diverse aspects including product preparation, customer relations, facility maintenance, inventory control, and financial management. The RGM drives operational efficiency, ensures adherence to quality, service, cleanliness, and hospitality standards, and cultivates a positive and safe work environment for employees. Tasked with recruiting, training, and retaining both hourly managers and team members, the RGM contributes substantially to building a capable, motivated staff committed to delivering exceptional guest experiences. Additionally, the position involves extensive hands-on engagement during peak periods to monitor both guest service and product availability, exemplifying leadership by direct involvement. Financial accountability is also a core responsibility, entailing management of costs related to labor, inventory, and waste, as well as forecasting and reporting activities. The RGM actively participates in marketing initiatives, applies effective human resources policies, and ensures compliance with safety regulations such as OSHA and local health standards. This role balances customer satisfaction and business profitability, making it integral to the restaurant’s overall success and shareholder value creation. Individuals seeking a challenging yet rewarding career path with substantial growth opportunities in the fast-food management arena will find this position aligned with their professional goals, providing a platform for continued career advancement and skill enhancement.

Job Requirements

High school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility
dedication to providing exceptional guest service
good communication skills, strong interpersonal skills, and conflict resolution skills
exceptional team building capability
basic business math and accounting skills
strong analytical and decision-making skills
basic personal computer literacy
follows procedures regarding operation of restaurant equipment such as fryers and ovens
ability to lift up to 25 lbs and carry loads up to 30 feet
ability to push or pull up to 90 lbs and carry up to 30 feet
knowledge of and compliance with the company’s human resources policies and processes
adheres to the company and city/state/united states safety requirements

Job Qualifications

High school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility
dedication to providing exceptional guest service
good communication skills, strong interpersonal skills, and conflict resolution skills
exceptional team building capability
basic business math and accounting skills
strong analytical and decision-making skills
basic personal computer literacy

Job Duties

Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees
follows published procedures for receiving, preparing, holding, packing and serving products
maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates, and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
ensures OSHA, local health and safety codes, and company safety and security policy are met