
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Company swag
Career development opportunities
Collaborative team environment
Job Description
Sweetgreen is a leading national restaurant brand dedicated to building healthier communities through real food. Founded in 2007, Sweetgreen has redefined fast food by offering fresh, flavorful meals that are rooted in strong relationships with farmers and local communities. As a pioneer in the fast-casual industry, Sweetgreen emphasizes sustainability, transparency, and quality, using local, organic, and sustainable products to create delicious and nutritious menu options. The company is committed to fostering an inclusive and collaborative culture, investing in the development and growth of its employees both in its restaurants and at its corporate support center. Sweetgreen creates environments where food, people, and purpose come together to make a positive impact on communities nationwide. Sweetgreen values diversity and provides equal opportunities to all employees and applicants, supporting a workplace where everyone feels respected and empowered. Employees enjoy a clear career path with opportunities for personal and professional growth.
The Head Coach (General Manager) at Sweetgreen plays a crucial leadership role, acting as the strategist, mentor, and operator of their store. This position requires balancing the needs of the team, operational excellence, and business performance to deliver an exceptional guest experience. Head Coaches at Sweetgreen inspire their teams to uphold high standards in food quality, safety, and cleanliness, while adapting to a fast-paced and dynamic environment. They use data-driven insights and technology to optimize operations, manage costs, and drive profitability, ensuring the delivery of brand-aligned and hospitable customer experiences. As a leader, the Head Coach fosters an inclusive culture by managing the full employee lifecycle, ensuring compliance, and delivering ongoing feedback to develop a strong and diverse talent pipeline. This role also involves overseeing the maintenance of equipment and facilities, resolving issues related to supply and food quality, and prioritizing team safety. Financial acumen is essential for managing budgets, labor, and inventory effectively, as is the ability to analyze reports and implement strategic plans. The Head Coach supports and troubleshoots all operational systems to maintain smooth business functions. Moreover, this role includes assuming all key responsibilities of associated roles such as Assistant Coach, Shift Leader, Kitchen Lead, and Team Member. Sweetgreen offers its Head Coaches competitive base salaries with bonus potential, comprehensive medical, dental, and vision plans, paid vacation and wellness time, a 401(k) program, paid family leave, and opportunities to impact their teams and communities positively. This role is ideal for dynamic leaders who thrive in a fast-paced, high-volume restaurant environment and are passionate about operational excellence, hospitality, and team engagement.
The Head Coach (General Manager) at Sweetgreen plays a crucial leadership role, acting as the strategist, mentor, and operator of their store. This position requires balancing the needs of the team, operational excellence, and business performance to deliver an exceptional guest experience. Head Coaches at Sweetgreen inspire their teams to uphold high standards in food quality, safety, and cleanliness, while adapting to a fast-paced and dynamic environment. They use data-driven insights and technology to optimize operations, manage costs, and drive profitability, ensuring the delivery of brand-aligned and hospitable customer experiences. As a leader, the Head Coach fosters an inclusive culture by managing the full employee lifecycle, ensuring compliance, and delivering ongoing feedback to develop a strong and diverse talent pipeline. This role also involves overseeing the maintenance of equipment and facilities, resolving issues related to supply and food quality, and prioritizing team safety. Financial acumen is essential for managing budgets, labor, and inventory effectively, as is the ability to analyze reports and implement strategic plans. The Head Coach supports and troubleshoots all operational systems to maintain smooth business functions. Moreover, this role includes assuming all key responsibilities of associated roles such as Assistant Coach, Shift Leader, Kitchen Lead, and Team Member. Sweetgreen offers its Head Coaches competitive base salaries with bonus potential, comprehensive medical, dental, and vision plans, paid vacation and wellness time, a 401(k) program, paid family leave, and opportunities to impact their teams and communities positively. This role is ideal for dynamic leaders who thrive in a fast-paced, high-volume restaurant environment and are passionate about operational excellence, hospitality, and team engagement.
Job Requirements
- Meet all physical requirements of all roles within the Head Coach career path including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service with at least 2 years in hands-on management
- Experience hiring, developing, training, and motivating team members
- Skilled in planning, managing, and forecasting financials, labor, and inventory
- Hands-on experience managing and optimizing processes in a fast-paced environment
- Proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- Hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- Tech-savvy with proficiency in digital tools for operations, reporting, and communication
- Strong financial acumen managing budgets, labor, and P&L
- Proven experience in hiring, coaching, and developing high-performing teams
- Exceptional adaptability and problem-solving skills in dynamic environments
- Data-driven mindset with a focus on operational improvements
- Commitment to operational excellence, hospitality, and team engagement
- Experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle and foster a culture of trust, transparency, and inclusion
- Ensure compliance with policies and deliver timely feedback
- Develop and maintain a strong, diverse talent pipeline
- Maintain high standards for food safety, cleanliness, and equipment maintenance
- Resolve facility, supply, and food quality issues while prioritizing team safety
- Deliver clean, hospitable, and brand-aligned customer experiences
- Act on guest metrics and make data-informed business decisions
- Drive sales and profitability by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
- Operate, support, and troubleshoot all operational systems and technology
- Perform all essential functions of Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles
- Lead, coach, and mentor teams to improve performance and engagement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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