Restaurant General Manager

Worcester, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,000.00 - $100,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid vacation

Parental leave

Donor leave

Bereavement leave

Paid Maternity Leave

Adoption assistance

short-term disability

long-term disability

Life insurance

accident insurance

critical illness insurance

Identity Theft Protection

Employee assistance program

Business travel insurance

401(k) retirement plan

flexible spending accounts

Tuition Reimbursement

Monthly Profit-Sharing Program

Quarterly Restricted Stock Units Program

Annual holiday bonus

restaurant dining discounts

Job Description

This job opportunity is with a full-service restaurant brand located in Framingham, MA. The company is known for its passionate commitment to quality and integrity, focusing on fresh ingredients and made-from-scratch recipes to deliver a guest experience that encourages repeat business. This people-first organization emphasizes a vibrant and supportive work environment, blending partnership and fun with a clear purpose. Employees enjoy flexible work schedules, friendly internal competitions, recognition programs, and real opportunities for career growth. The brand has built a reputation for doing things the right way, creating an energetic and entrepreneurial culture where team members can thrive.

The role of the General Manager at this restaurant is a significant leadership position offering a salary range of $80,000 to $100,000 per year and is permanent full-time employment. This position provides an exceptional chance to lead a high-performing, high-volume restaurant operation with full operational responsibility. The General Manager will oversee every aspect of the restaurant’s daily functions, ensuring that food quality and guest service meet the highest standards. This role involves managing a full management team, supporting employee development, handling financial responsibilities such as food cost, labor budgets, and P&L reports, and maintaining compliance with food safety and liquor laws.

The General Manager will work closely with vendors and the support center, maintaining strong vendor relationships and ensuring efficient inventory and budget management on weekly, monthly, and yearly bases. The role requires excellent communication and organizational skills, a strong financial acumen, and the ability to manage stress in a fast-paced environment. The successful candidate will be a motivated leader capable of fostering a winning team culture while upholding the organization’s core values and promoting a safe, clean, and enjoyable dining environment.

This position offers more than just a job—it is an opportunity to run a significant restaurant operation independently, develop and empower a talented team, and build something meaningful within an energetic culture that values hard work, creativity, and team spirit. If you have the experience and drive, this role is ideal for those seeking career advancement in restaurant management with comprehensive benefits and support. The company emphasizes responsible alcohol service, team accountability, and a commitment to quality, making it a rewarding place for motivated professionals ready to make a positive impact.

Job Requirements

2+ years of experience as a General Manager, Managing Partner, or Multi-Unit Manager in a full-service restaurant concept
Excellent communication and organizational skills
Proven ability to problem-solve and manage stress in a high-volume dining environment
Strong financial acumen, including experience managing P&L, food costs, and labor budgets
Demonstrated ability to lead, develop, and hold accountable a full management team
Thorough understanding of safe food handling procedures and applicable liquor laws
Commitment to upholding Responsible Alcohol Service guidelines
Willingness to make an initial monetary deposit and enter into an employment agreement as required

Job Qualifications

2+ years of experience as a General Manager, Managing Partner, or Multi-Unit Manager in a full-service restaurant concept
Excellent communication and organizational skills
Proven ability to problem-solve and manage stress in a high-volume dining environment
Strong financial acumen, including experience managing P&L, food costs, and labor budgets
Demonstrated ability to lead, develop, and hold accountable a full management team
Thorough understanding of safe food handling procedures and applicable liquor laws
Commitment to upholding Responsible Alcohol Service guidelines

Job Duties

Overseeing all facets of restaurant operations to ensure consistently high standards of food quality and guest service
Enforcing compliance with all employment policies, supported by the management team
Directing the work of the management team, setting weekly schedules, and assigning areas of responsibility to Restaurant Managers
Managing performance through weekly directionals, performance evaluations, coaching, and disciplinary action
Reviewing applications, interviewing, and hiring both management and hourly employees
Providing full oversight of food, labor, and liquor costs to maintain profitability
Managing food costs, tracking waste, and controlling labor costs effectively
Managing weekly and monthly P&L reporting
Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets
Verifying that audit, ESF, daily Taste & Temp, and training standards are consistently upheld
Overseeing cleanliness and safety standards throughout the restaurant
Enforcing appropriate security measures to maintain the safety of employees and guests
Managing incentive programs for both management and hourly staff
Overseeing the development of key employees and managers, including training in employment policies and practices
Acting as the primary liaison with all vendors and support center contacts
Maintaining and modeling the core values of the organization every single day