Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,000.00 - $67,700.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
scholarship programs
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
perks
Free Meals
Job Description
Taco Bell is a well-established global restaurant chain known for its innovative approach to Mexican-inspired fast food and commitment to delivering exceptional customer experiences. With a presence in numerous countries, Taco Bell focuses on creating exciting, flavorful, and accessible menu options that cater to a broad audience. The company prides itself on fostering a work culture that emphasizes equity, inclusion, and belonging, while also supporting employees' professional growth and development. Taco Bell’s brand is synonymous with vibrant energy, a forward-thinking attitude, and a dedication to community involvement and customer satisfaction.
The role of Restaurant General Manager at Taco Bell is pivotal to maintaining the high standards the brand is known for. This position involves leading and managing a dynamic team, focusing on recruiting, training, and developing top talent to ensure an exemplary customer service experience. The General Manager is tasked with creating a vibrant and optimistic culture that motivates employees and encourages career advancement. Working approximately 50 hours per week, this leadership role demands strong organizational skills, strategic thinking, and a passion for excellence.
In this position, the General Manager will oversee daily restaurant operations, ensuring that standards related to food quality, customer service, and operational efficiency are consistently met or exceeded. The role requires hands-on involvement in staff recruitment, onboarding, and training. The manager will personally mentor assistant managers, shift leaders, and team trainers, ensuring that all team members are equipped with the skills and knowledge needed for success. Recognizing and rewarding outstanding performance is a key aspect of fostering employee motivation and creating a positive work environment.
Beyond team management, the Restaurant General Manager will actively engage with customers to resolve issues quickly and maintain satisfaction. Strategic scheduling, coaching the management team on brand standards, leading product rollouts, and maintaining an acute focus on the restaurant’s financial health are crucial responsibilities. Analyzing profit and loss statements, managing the budget, and developing profitability strategies without compromising the customer experience reflect the business acumen required for this role.
Additionally, the General Manager must stay informed about competitors and market trends, striving to exceed competitive standards in all operational areas including enhancing digital presence and loyalty programs. This role offers a unique opportunity to lead with a focus on personal and team success while contributing to Taco Bell’s ongoing growth and industry leadership.
The role of Restaurant General Manager at Taco Bell is pivotal to maintaining the high standards the brand is known for. This position involves leading and managing a dynamic team, focusing on recruiting, training, and developing top talent to ensure an exemplary customer service experience. The General Manager is tasked with creating a vibrant and optimistic culture that motivates employees and encourages career advancement. Working approximately 50 hours per week, this leadership role demands strong organizational skills, strategic thinking, and a passion for excellence.
In this position, the General Manager will oversee daily restaurant operations, ensuring that standards related to food quality, customer service, and operational efficiency are consistently met or exceeded. The role requires hands-on involvement in staff recruitment, onboarding, and training. The manager will personally mentor assistant managers, shift leaders, and team trainers, ensuring that all team members are equipped with the skills and knowledge needed for success. Recognizing and rewarding outstanding performance is a key aspect of fostering employee motivation and creating a positive work environment.
Beyond team management, the Restaurant General Manager will actively engage with customers to resolve issues quickly and maintain satisfaction. Strategic scheduling, coaching the management team on brand standards, leading product rollouts, and maintaining an acute focus on the restaurant’s financial health are crucial responsibilities. Analyzing profit and loss statements, managing the budget, and developing profitability strategies without compromising the customer experience reflect the business acumen required for this role.
Additionally, the General Manager must stay informed about competitors and market trends, striving to exceed competitive standards in all operational areas including enhancing digital presence and loyalty programs. This role offers a unique opportunity to lead with a focus on personal and team success while contributing to Taco Bell’s ongoing growth and industry leadership.
Job Requirements
- Five years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions Taco Bell’s culture and values with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- Five years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills, including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions Taco Bell’s culture and values with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift leads
- Develop a comprehensive training plan, mentor assistant managers, shift leaders, and team member trainers, and oversee training and development initiatives
- Recognize and reward outstanding team member performance regularly, while fostering a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service
- coach the management team on the CHAMPS standards
- lead product rollout meetings to ensure successful implementation
- Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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