Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,561.60 - $84,385.60
Work Schedule
Flexible
Job Description
Shake Shack is a premier hospitality company that began as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a renowned restaurateur and CEO of Union Square Hospitality Group, Shake Shack has evolved into one of the fastest-growing brands in the hospitality industry. The company is deeply committed to the philosophy of 'Standing for Something Good,' which reflects its dedication to quality food, exceptional hospitality, and giving back to the community. Shake Shack's roots are grounded in fine dining traditions alongside a strong emphasis on community involvement, making it a unique player in the fast-casual dining segment.
Shake Shack is known for its vibrant and inclusive work culture where employees, affectionately called the #ShackFam, are supported through ongoing mentorship, training, and ample growth opportunities. The organization prioritizes people first, believing that putting team members at the center of its operations leads to outstanding guest experiences and business success. This role offers a competitive pay range of $65,561.60 to $84,385.60, along with a dynamic, fun, and collaborative environment where innovation and community spirit thrive.
The Restaurant General Manager role at Shake Shack is pivotal in delivering excellence across operational and leadership dimensions. This position involves leading, coaching, and developing team members to foster a culture of hospitality and high performance. Managers ensure compliance with quality, safety, and financial standards, while driving sales growth and profitability through effective budget management. They are responsible for inventory control, payroll, scheduling, and implementing company policies to align with health and safety regulations.
Furthermore, the role plays a critical part in community engagement by promoting the brand through local events and word-of-mouth marketing. Shake Shack seeks candidates who are passionate about hospitality, exhibit strong leadership capabilities, and possess a thorough understanding of restaurant operations including personnel management, food safety, and financial controls. The position requires adaptability to flexible working hours and readiness to represent a brand committed to creating memorable dining experiences. This comprehensive management role promises career development, the ability to influence culture, and participation in an organization that values integrity, inclusivity, and community impact.
Shake Shack is known for its vibrant and inclusive work culture where employees, affectionately called the #ShackFam, are supported through ongoing mentorship, training, and ample growth opportunities. The organization prioritizes people first, believing that putting team members at the center of its operations leads to outstanding guest experiences and business success. This role offers a competitive pay range of $65,561.60 to $84,385.60, along with a dynamic, fun, and collaborative environment where innovation and community spirit thrive.
The Restaurant General Manager role at Shake Shack is pivotal in delivering excellence across operational and leadership dimensions. This position involves leading, coaching, and developing team members to foster a culture of hospitality and high performance. Managers ensure compliance with quality, safety, and financial standards, while driving sales growth and profitability through effective budget management. They are responsible for inventory control, payroll, scheduling, and implementing company policies to align with health and safety regulations.
Furthermore, the role plays a critical part in community engagement by promoting the brand through local events and word-of-mouth marketing. Shake Shack seeks candidates who are passionate about hospitality, exhibit strong leadership capabilities, and possess a thorough understanding of restaurant operations including personnel management, food safety, and financial controls. The position requires adaptability to flexible working hours and readiness to represent a brand committed to creating memorable dining experiences. This comprehensive management role promises career development, the ability to influence culture, and participation in an organization that values integrity, inclusivity, and community impact.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- ability to lead and coach team members effectively
- knowledge of restaurant operations, including personnel management, food safety and sanitation
- experience managing budgets and payroll
- strong interpersonal and communication skills
- ability to work flexible hours
- food handler certification preferred
- commitment to high standards of excellence and hospitality
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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