Zaxby's logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program

Job Description

Zaxbys is a renowned restaurant chain known for its unique blend of great food, fun atmosphere, and community spirit. Founded with the vision to offer guests more than just meals, Zaxbys positions itself as a social hub where friends and families can gather and enjoy exceptional dining experiences. The brand has grown significantly over the years, expanding its team and operational reach with a strong commitment to employee satisfaction and guest delight. The company culture at Zaxbys cherishes teamwork, growth opportunities, and positive workplace environments, making it an excellent place to build a rewarding career in the restaurant industry.

The role of General Manager at Zaxbys is a pivotal leadership position responsible for overseeing the daily functions of the restaurant to ensure operational excellence. This full-time role offers a competitive salary ranging from $70,000 to $75,000 annually, coupled with a $3,000 training completion bonus paid in two installments. As a General Manager, you will lead the team by fostering a positive culture and maintaining high morale, directly impacting guest experiences and overall restaurant success. Your responsibilities will include managing staffing, guiding team development, driving sales growth, controlling costs, and consistently upholding brand standards. This leadership role requires a hands-on approach, where you will not only oversee operations but also serve as a role model and mentor to your team members, motivating them to achieve their full potential.

In this role, you will collaborate closely with various stakeholders to develop and execute action plans aligned with Zaxbys' strategic goals. You will ensure compliance with all regulatory guidelines, company policies, and safety protocols, safeguarding both guest satisfaction and workplace safety. The position demands strong organizational skills, the ability to lead effectively under pressure, and a commitment to continuous improvement. Zaxbys offers its General Managers a supportive environment with a wealth of resources to help them succeed, including comprehensive training programs such as the Zaxbys General Manager Development Plan and Operations Excellence Capstone Class. You will also obtain essential certifications like Food Safety and Manager Certification.

Accepting the General Manager role at Zaxbys means becoming a critical part of a vibrant restaurant community focused on delivering outstanding service and quality products. The company provides numerous benefits including opportunities for career advancement, paid time off, paid holidays, free meals, and an employee referral program. The bonus structure offers up to 24% of the annual salary, paid quarterly, reinforcing the company’s commitment to rewarding performance. Zaxbys invites motivated individuals with strong leadership qualities and a passion for hospitality to apply and join their expanding team as they continue to grow and serve diverse communities across their locations.

Job Requirements

  • Must be 21 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Ensure that the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Ensure service, product quality, and cleanliness standards are consistently upheld

Job Criteria

Experience

Mid Level (3-7 years)


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