Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonuses and incentives

Job Description

Checkers & Rally's is a leading quick-service restaurant chain known for its commitment to providing exceptional food and outstanding customer experiences. With a strong presence across the United States, Checkers & Rally's prides itself on creating value for its franchisees, team members, and guests by consistently delivering quality food and friendly service. The brand's mission focuses on making a positive difference in the communities it serves by offering delicious, convenient meals in a clean and welcoming environment. The company values integrity, excellence, and boldness, fostering a culture of growth and opportunity within its workforce. Known for its innovative marketing and competitive menu offerings, Checkers & Rally's continues to expand its footprint and influence in the fast-food industry.

The General Manager position at Checkers & Rally's is an exciting opportunity for an experienced leader to take charge of restaurant operations, ensuring the achievement of sales and profit goals while providing superior guest and team member service. This role is fundamental to the success of the restaurant as the General Manager will oversee all aspects of the business including staffing, budgeting, training, and maintaining operational standards. Employment is typically full-time, offering a chance to work in a dynamic, fast-paced environment where leadership skills and customer service excellence are highly valued. The General Manager will be pivotal in driving the business forward by executing detailed plans to improve sales, efficiency, and guest satisfaction, thus making the restaurant the first choice for customers and employees alike.

As a member of the Corporate Field Operations team, the General Manager collaborates closely with various departments to implement strategies that align with the company's overall goals. The role involves managing the Profit and Loss statement meticulously, analyzing daily operational data, and developing actionable plans to optimize revenue and minimize costs. Leadership responsibilities include recruiting the right talent, conducting comprehensive training programs, and fostering a positive and engaging workplace culture. Ensuring compliance with food safety and quality standards is paramount, as is maintaining a safe, clean, and enjoyable environment for both guests and team members.

In addition to operational oversight, the General Manager actively engages in guest relations, promptly addressing concerns and feedback to enhance the customer experience. Providing ongoing coaching and performance evaluations helps in building a skilled and motivated team dedicated to excellence. Working at Checkers & Rally's offers personal and career growth opportunities, supported by comprehensive benefits, recognition programs, and a culture that encourages innovation and boldness. Candidates passionate about leadership, hospitality, and fast food service will find this role both challenging and rewarding, offering a platform to make a lasting impact in the restaurant industry.

Job Requirements

  • High school diploma or general education degree (GED)
  • Preferred food safety certification
  • Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy
  • Commitment to core values of integrity, service, excellence, and courage

Job Qualifications

  • High school diploma or general education degree (GED)
  • Preferred food safety certification
  • Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales, profits, and restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right positions
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies, procedures, and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean, and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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