
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
scholarship programs
career advancement
Professional Development
medical benefits
Health and wellness programs
401k Retirement Plan
perks and discounts
Free Meals
Job Description
This opportunity is with a reputable restaurant chain known for its dynamic work environment and commitment to delivering exceptional customer service. The company values innovation, teamwork, and an inclusive culture where every employee is empowered to succeed. Recognized as a leader in the food service industry, this establishment fosters a vibrant workplace where career growth is a priority. The restaurant prides itself on setting high standards in both customer experience and operational excellence, creating an environment where employees are encouraged to thrive and exceed expectations.
The position of Restaurant General Manager offers a unique leadership role focused on cultivating an outstanding team and ensuring an exceptional dining experience for every customer. As the General Manager, you will be instrumental in recruiting and training the best crew members, leading by example, and establishing a culture that motivates and rewards excellence. Your role will include mentoring managers and team leads, guiding their development, and paving the way for their career advancement. This position requires a strategic thinker with strong financial acumen to oversee budget management and profitability, while maintaining high service standards.
This role requires working approximately 50 hours per week, with 40 hours compensated at the regular rate and an additional 10 hours paid at time and a half, offering a balanced and rewarding working schedule. The General Manager will engage directly with customers, swiftly addressing concerns to sustain a positive and welcoming atmosphere. You will also manage staff scheduling and lead operational initiatives to ensure seamless service delivery. The position demands a hands-on approach to leadership, focusing on building a cohesive and motivated team that embodies the company’s commitment to equity, inclusion, and career development.
The position of Restaurant General Manager offers a unique leadership role focused on cultivating an outstanding team and ensuring an exceptional dining experience for every customer. As the General Manager, you will be instrumental in recruiting and training the best crew members, leading by example, and establishing a culture that motivates and rewards excellence. Your role will include mentoring managers and team leads, guiding their development, and paving the way for their career advancement. This position requires a strategic thinker with strong financial acumen to oversee budget management and profitability, while maintaining high service standards.
This role requires working approximately 50 hours per week, with 40 hours compensated at the regular rate and an additional 10 hours paid at time and a half, offering a balanced and rewarding working schedule. The General Manager will engage directly with customers, swiftly addressing concerns to sustain a positive and welcoming atmosphere. You will also manage staff scheduling and lead operational initiatives to ensure seamless service delivery. The position demands a hands-on approach to leadership, focusing on building a cohesive and motivated team that embodies the company’s commitment to equity, inclusion, and career development.
Job Requirements
- Five years in restaurant or retail management
- proven ability to improve performance based on P and L analysis
- proficiency with digital tools and platforms
- exceptional communication skills
- solid understanding of restaurant maintenance programs
- champion of equity, inclusion, and belonging culture
- experience in team motivation and development
- skilled in recruiting top talent and training employees
- adaptable to change
- adherence to corporate policies and health and safety standards
Job Qualifications
- Five years in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficiency with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champion of company culture and values focused on equity, inclusion, and belonging
- experienced in motivating and developing teams
- skilled in recruiting and training employees
- adaptable to change and experienced in supporting change management
- adherence to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift leads
- develop comprehensive training plans and mentor assistant managers, shift leaders, and team member trainers
- regularly recognize and reward outstanding team member performance
- address and resolve conflicts promptly and maintain a positive work environment
- engage personally with customers and resolve issues swiftly
- strategically schedule staff to optimize customer service and coach management team on service standards
- analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience
- stay informed about competitors and aim to exceed their standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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