Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,561.60 - $84,385.60
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a globally recognized hospitality brand that has redefined the fast-casual dining experience with its commitment to quality food and exceptional customer service. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and the author of the acclaimed book Setting the Table, Shake Shack began as a humble hot dog cart in New York City’s Madison Square Park. The unique blend of high-quality ingredients, community focus, and a passion for hospitality quickly transformed it into a beloved franchise with a growing presence worldwide. Today, Shake Shack stands as a beacon of innovative hospitality, emphasizing care for both its guests and team members, which is at the core of its philosophy to Stand For Something Good.
At Shake Shack, employees are more than just workers; they are part of the #ShackFam, a supportive network that fosters growth, creativity, and collaboration within a fun and inclusive atmosphere. The company offers extensive hands-on mentorship, ongoing training, and opportunities for career advancement, ensuring that every team member has the tools and encouragement needed to thrive professionally. Shake Shack balances the excitement of a fast-paced restaurant environment with a deep commitment to community, sustainability, and social responsibility.
The role of a Restaurant General Manager at Shake Shack is pivotal to the brand’s mission and success. This position demands a leader who can effectively manage and inspire a team, maintain the highest standards of service and product quality, and drive financial performance in a dynamic, high-volume setting. The General Manager is responsible for overseeing all aspects of restaurant operations including personnel management, inventory control, safety compliance, budgeting, and local community engagement. With a focus on developing people and cultivating a positive customer experience, this role contributes directly to the company's profitability and reputation.
The salary range for this position is competitive, ranging from $65,561.60 to $84,385.60 annually, reflecting the importance of the role and the expertise required. Shake Shack values flexibility and expects candidates to be ready to work varied hours to meet operational demands. The company also places a high priority on health and safety, ensuring all team members understand and adhere to local and state regulations.
Working at Shake Shack means joining a business that combines the excitement of a fast-paced restaurant industry with genuine care for people and communities. The Restaurant General Manager plays a vital role in shaping experiences that customers remember, leading teams that feel valued, and advancing the company's commitment to doing the right thing at every level. This is a unique opportunity to grow your career with a brand that is passionate about hospitality excellence and social impact, supported by a comprehensive benefits package and a vibrant corporate culture where you can truly be yourself and make a difference.
At Shake Shack, employees are more than just workers; they are part of the #ShackFam, a supportive network that fosters growth, creativity, and collaboration within a fun and inclusive atmosphere. The company offers extensive hands-on mentorship, ongoing training, and opportunities for career advancement, ensuring that every team member has the tools and encouragement needed to thrive professionally. Shake Shack balances the excitement of a fast-paced restaurant environment with a deep commitment to community, sustainability, and social responsibility.
The role of a Restaurant General Manager at Shake Shack is pivotal to the brand’s mission and success. This position demands a leader who can effectively manage and inspire a team, maintain the highest standards of service and product quality, and drive financial performance in a dynamic, high-volume setting. The General Manager is responsible for overseeing all aspects of restaurant operations including personnel management, inventory control, safety compliance, budgeting, and local community engagement. With a focus on developing people and cultivating a positive customer experience, this role contributes directly to the company's profitability and reputation.
The salary range for this position is competitive, ranging from $65,561.60 to $84,385.60 annually, reflecting the importance of the role and the expertise required. Shake Shack values flexibility and expects candidates to be ready to work varied hours to meet operational demands. The company also places a high priority on health and safety, ensuring all team members understand and adhere to local and state regulations.
Working at Shake Shack means joining a business that combines the excitement of a fast-paced restaurant industry with genuine care for people and communities. The Restaurant General Manager plays a vital role in shaping experiences that customers remember, leading teams that feel valued, and advancing the company's commitment to doing the right thing at every level. This is a unique opportunity to grow your career with a brand that is passionate about hospitality excellence and social impact, supported by a comprehensive benefits package and a vibrant corporate culture where you can truly be yourself and make a difference.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of profit and loss responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of profit and loss responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
