Taco Bell logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,700.00 - $67,200.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
4 weeks vacation
Paid Time Off
scholarship programs
career advancement
Professional Development
medical benefits
Health and wellness programs
401k Retirement Plan
Perks discounts on mortgages vehicles cell phones gym memberships and more
Free Meals

Job Description

Taco Bell is a globally recognized fast-food restaurant chain known for its innovative menu that combines Mexican-inspired flavors with American fast-food culture. Established decades ago, Taco Bell has grown into a leader in the quick-service restaurant industry, attracting millions of customers daily with its signature offerings such as tacos, burritos, and quesadillas. The company is committed to delivering exceptional customer experiences, promoting a vibrant and inclusive workplace culture, and fostering career development for its employees. Taco Bell operates on the principles of equity, inclusion, and belonging, ensuring that every team member contributes to a welcoming environment where diverse perspectives are valued. The company invests in digital tools to streamline operations and enhance customer engagement, always staying ahead of industry trends and competitors. With a focus on sustainability and community involvement, Taco Bell offers its employees meaningful opportunities to grow and make an impact in their roles.

The Restaurant General Manager is a pivotal leadership position within Taco Bell, tasked with steering a dynamic team toward operational excellence and superior customer satisfaction. This role involves recruiting, onboarding, and training high-caliber team members who deliver consistent, top-tier service that meets and exceeds customer expectations. The General Manager will create and implement strategic training programs that nurture assistant managers, shift leaders, and trainers, empowering them to build fulfilling careers and achieve promotions. A key aspect of this position is cultivating an optimistic, inclusive, and high-performance culture where recognition and rewards play essential roles in motivating staff. Financial acumen is vital, as the manager must analyze the restaurant's profit and loss statements to optimize budgets and maximize profitability without compromising the customer experience. Additionally, the Restaurant General Manager maintains a keen awareness of competitor activities, aiming to surpass their standards in service delivery, digital presence, and loyalty programs. This is a full-time role requiring a commitment of approximately 50 hours per week, offering competitive pay with bonus potential, comprehensive benefits, and opportunities for professional growth. The successful candidate will embody Taco Bell’s values and lead their team to operational victories that set benchmarks within the industry.

Job Requirements

  • 5 years in restaurant or retail management with a strong track record in people management
  • proven ability to improve performance based on P&L analysis
  • proficient with digital tools and platforms
  • exceptional communication skills including written, verbal, and interpersonal
  • solid understanding of restaurant maintenance programs
  • champions Taco Bell’s culture and values with a focus on equity, inclusion, and belonging
  • experienced in recognizing and motivating teams with a successful track record in people development
  • skilled in recruiting top talent and training both high and under-performing employees
  • adaptable to change and experienced in supporting change management
  • adheres to corporate policies and Occupational Health and Food Safety standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • proven ability to improve performance based on P&L analysis
  • proficient with digital tools and platforms
  • exceptional communication skills including written, verbal, and interpersonal
  • solid understanding of restaurant maintenance programs
  • champions Taco Bell’s culture and values with a focus on equity, inclusion, and belonging
  • experienced in recognizing and motivating teams with a successful track record in people development
  • skilled in recruiting top talent and training both high and under-performing employees
  • adaptable to change and experienced in supporting change management
  • adheres to corporate policies and Occupational Health and Food Safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads
  • develop a comprehensive training plan and mentor Assistant Managers, Shift Leaders, and Team Member Trainers
  • recognize and reward outstanding Team Member performance regularly
  • address and resolve conflicts promptly while maintaining a positive work environment
  • personally engage with customers to swiftly resolve any issues
  • strategically schedule staff to optimize customer service and coach management on CHAMPS standards
  • analyze the restaurant’s financial performance, manage budget, and develop strategies to maximize profitability
  • stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


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