Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,100.00 - $67,800.00
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Development and growth opportunities
Job Description
Shake Shack is a renowned hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and the author of the best-selling book "Setting the Table," Shake Shack has transformed from a simple food cart to a globally recognized leader in the fast-casual dining industry. The company is distinguished by its strong commitment to quality food, exceptional hospitality, and community involvement. Shake Shack's growth is rooted in its dedication to doing the right thing for its people, guests, and neighborhoods. It is not just a restaurant chain but a workplace where individuals are valued, encouraged to grow, and empowered to make a meaningful impact on the business and their communities.
At Shake Shack, being part of the #ShackFam means joining a dynamic and inclusive environment that fosters continuous learning, hands-on mentoring, and professional growth. The company prioritizes employee development, offering comprehensive training and career advancement opportunities designed to help team members reach their full potential. Shake Shack's culture revolves around the principle of "Standing For Something Good," which reflects in every aspect of its operations, from the food it serves to the way it treats its people.
The role of Restaurant General Manager at Shake Shack is a critical leadership position that blends operational excellence with exceptional people management. This full-time position is ideal for experienced managers who thrive in high-volume, fast-paced environments and are passionate about delivering an outstanding customer experience. The General Manager is responsible for leading and developing the restaurant team, managing inventory, maintaining quality and safety standards, and ensuring financial success by managing budgets and payroll. A key focus is on fostering a culture of hospitality and excellence, driving sales growth, and ensuring compliance with all health and safety regulations.
This role demands a strong leader who can coach and motivate team members, implement company policies, and actively promote the Shake Shack brand within the local community. The General Manager plays a vital part in shaping the restaurant's atmosphere, ensuring that every guest enjoys a top-notch experience while supporting the business goals. Shake Shack values candidates who are not only skilled in operations and financial management but who also embody the brand's commitment to positive community impact, diversity, and inclusion.
Joining Shake Shack means more than just working in a restaurant; it means becoming part of a movement towards better hospitality and thoughtful business practices. The company offers competitive compensation, including weekly pay and performance bonuses, as well as an attractive benefits package that supports employees' health, wellness, and personal growth. If you are a passionate leader with a genuine enthusiasm for hospitality and a desire to contribute to a company that stands for something good, Shake Shack welcomes you to apply and grow with them.
At Shake Shack, being part of the #ShackFam means joining a dynamic and inclusive environment that fosters continuous learning, hands-on mentoring, and professional growth. The company prioritizes employee development, offering comprehensive training and career advancement opportunities designed to help team members reach their full potential. Shake Shack's culture revolves around the principle of "Standing For Something Good," which reflects in every aspect of its operations, from the food it serves to the way it treats its people.
The role of Restaurant General Manager at Shake Shack is a critical leadership position that blends operational excellence with exceptional people management. This full-time position is ideal for experienced managers who thrive in high-volume, fast-paced environments and are passionate about delivering an outstanding customer experience. The General Manager is responsible for leading and developing the restaurant team, managing inventory, maintaining quality and safety standards, and ensuring financial success by managing budgets and payroll. A key focus is on fostering a culture of hospitality and excellence, driving sales growth, and ensuring compliance with all health and safety regulations.
This role demands a strong leader who can coach and motivate team members, implement company policies, and actively promote the Shake Shack brand within the local community. The General Manager plays a vital part in shaping the restaurant's atmosphere, ensuring that every guest enjoys a top-notch experience while supporting the business goals. Shake Shack values candidates who are not only skilled in operations and financial management but who also embody the brand's commitment to positive community impact, diversity, and inclusion.
Joining Shake Shack means more than just working in a restaurant; it means becoming part of a movement towards better hospitality and thoughtful business practices. The company offers competitive compensation, including weekly pay and performance bonuses, as well as an attractive benefits package that supports employees' health, wellness, and personal growth. If you are a passionate leader with a genuine enthusiasm for hospitality and a desire to contribute to a company that stands for something good, Shake Shack welcomes you to apply and grow with them.
Job Requirements
- Minimum 3 years of restaurant general management experience
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- strong leadership skills
- knowledge of financial operations including budget and P&L management
- food handler certification preferred
- ability to work flexible hours
- excellent communication and interpersonal skills
- commitment to uphold company values and safety standards
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- ability to learn and train others on all aspects of the Shack operations
- demonstrated ability to champion hospitality and motivate team members
- strong leadership skills with a focus on coaching and achieving excellence
- knowledgeable in all financial aspects of business operations
- minimum 3 years of P&L responsibilities
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- manage inventory, quality, and safety protocols
- meet and exceed financial and profitability goals by managing budget
- maintain top-notch standards of excellence and hospitality
- drive sales and profits while developing people
- implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- manage payroll and scheduling
- promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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