Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a renowned fast-casual restaurant chain widely recognized for its dedication to delivering great food and an enjoyable dining experience. With a strong reputation in the food service industry, Zaxbys has built a loyal customer base by combining quality menu offerings with a lively and friendly atmosphere. The establishment is not just a place to eat but a vibrant environment where guests have fun, spend quality time with friends, and enjoy consistently great meals. As the company continues to expand, Zaxbys is committed to fostering a work culture that values team members and offers opportunities for personal and professional growth. The company offers competitive pay, bonus potential, free meals, paid time off, paid holidays, an employee referral program, and opportunities to advance within the organization.
The General Manager role at Zaxbys is central to maintaining the brand’s high standards and positive culture. This leadership position involves providing guidance and motivation to team members to ensure a cohesive and high-performing restaurant team. The General Manager is responsible for overseeing all daily restaurant operations, focusing on staffing, team development, sales growth, cost management, guest experience, and consistency in maintaining brand standards. This role requires a dynamic individual capable of creating and executing action plans aligned with company goals and objectives, driving operational excellence, and enhancing customer satisfaction. The General Manager also plays a critical role in managing profitability through effective sales strategies and cost control while fostering a positive work environment that supports team morale and development.
Working at Zaxbys as a General Manager offers an exciting opportunity to lead a fun and energetic team in a fast-paced restaurant setting. Candidates in this role will complete comprehensive training programs including the Zaxbys General Manager Development Plan and Operations Excellence Capstone Class, Food Safety and Manager Certifications. The position demands high leadership qualities, strong organizational skills, and the ability to work cooperatively with others. The ability to work flexible hours including days, nights, weekends, and holidays is essential, along with maintaining compliance with all company and legal policies.
Zaxbys provides a supportive benefits package that includes medical, dental, vision insurance, short- and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with an employer match, enhancing the overall employment experience. The company’s focus on training, team member recognition, and community engagement offers excellent career advancement opportunities within a nationally recognized restaurant brand. This role is ideal for individuals with prior management experience, especially in the restaurant industry, who are ready to embrace a leadership position in a dynamic, guest-focused company committed to quality and service excellence. The General Manager position at Zaxbys is more than just a job; it’s a chance to be part of a growing, enthusiastic team that values hard work, collaboration, and outstanding service.
The General Manager role at Zaxbys is central to maintaining the brand’s high standards and positive culture. This leadership position involves providing guidance and motivation to team members to ensure a cohesive and high-performing restaurant team. The General Manager is responsible for overseeing all daily restaurant operations, focusing on staffing, team development, sales growth, cost management, guest experience, and consistency in maintaining brand standards. This role requires a dynamic individual capable of creating and executing action plans aligned with company goals and objectives, driving operational excellence, and enhancing customer satisfaction. The General Manager also plays a critical role in managing profitability through effective sales strategies and cost control while fostering a positive work environment that supports team morale and development.
Working at Zaxbys as a General Manager offers an exciting opportunity to lead a fun and energetic team in a fast-paced restaurant setting. Candidates in this role will complete comprehensive training programs including the Zaxbys General Manager Development Plan and Operations Excellence Capstone Class, Food Safety and Manager Certifications. The position demands high leadership qualities, strong organizational skills, and the ability to work cooperatively with others. The ability to work flexible hours including days, nights, weekends, and holidays is essential, along with maintaining compliance with all company and legal policies.
Zaxbys provides a supportive benefits package that includes medical, dental, vision insurance, short- and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with an employer match, enhancing the overall employment experience. The company’s focus on training, team member recognition, and community engagement offers excellent career advancement opportunities within a nationally recognized restaurant brand. This role is ideal for individuals with prior management experience, especially in the restaurant industry, who are ready to embrace a leadership position in a dynamic, guest-focused company committed to quality and service excellence. The General Manager position at Zaxbys is more than just a job; it’s a chance to be part of a growing, enthusiastic team that values hard work, collaboration, and outstanding service.
Job Requirements
- Must be 21 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- Required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- Valid driver’s license, vehicle insurance, and reliable transportation
- Open availability to work a minimum of 5 days and 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check and motor vehicle report
- Leadership qualities and strong organizational skills
- Ability to interact cooperatively with others
- High school diploma or equivalent required
- Some college preferred
- 3-5 years management experience
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- Complete Food Safety Certification and Manager Certification
- Ensure restaurant delivers great guest experiences
- Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- Provide proper training, mentoring, coaching, and hold team members accountable
- Create effective work schedules to drive sales and control labor costs
- Plan and delegate shift assignments and communicate expectations
- Ensure service, product quality, and cleanliness standards are upheld
- Create and maintain a positive culture and healthy team morale
- Manage profitability through sales growth, cost control, team development, and operational standards
- Build community relationships to increase sales
- Control costs and losses and ensure compliance with all company policies
- Complete performance reviews for crew and assist with manager reviews
- Maintain compliance with federal, state, and local laws and company policies
- Utilize management tools and maintain accurate records
- Review performance metrics daily and implement action plans
- Handle and report guest and team member complaints and concerns timely
- Maintain flexibility beyond job parameters
- Ensure team safety and adherence to guidelines
- Escalate concerns appropriately
- Perform all other duties necessary for restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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