Chuck E. Cheese logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee meal discounts
Tuition savings
Paid sick time

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, providing fun, food, and memorable experiences to families across the United States and internationally. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues spread across 45 states and 18 countries, CEC Entertainment continues to be a major player in the industry. The company is committed to creating joyful, lasting memories where kids can be kids, emphasizing the importance of safety with programs like Kid Check®. Beyond entertainment, CEC Entertainment actively supports communities by donating more than $24 million to schools and nonprofits and fostering inclusive workplace cultures.

The General Manager role at Chuck E. Cheese represents a vital leadership opportunity designed for energetic, motivated individuals ready to set a positive tone for the entire restaurant. This position plays an essential role in ensuring that every guest leaves happy by driving operational excellence, maintaining high standards of product quality, cleanliness, and safety, and leading a team to deliver exceptional guest experiences. The General Manager is responsible for daily decision-making in various critical areas including time management, staff scheduling, financial accounting, and cost control procedures.

This role offers commission potential paid bi-weekly, varying from $0.50 to $10.00 per membership sold for exempt employees and $2.00 to $8.00 for non-exempt employees, along with additional commissions on Fun Pass sales. CEC Entertainment supports its workforce with innovative payroll solutions like the "Work Today, Get Paid Tomorrow" program, accelerating access to earned wages.

As a General Manager, you will be tasked with building sales and maximizing profits by effectively recruiting, training, and developing team members while clearly communicating company and guest expectations. You will coach, teach, and motivate your team to maintain high-quality guest service and safety standards. The position requires excellent business judgment to manage inventory levels and labor costs effectively. Working at Chuck E. Cheese comes with an engaging and dynamic environment characterized by flashing lights, loud noises, and frequent physical activity, making the role physically demanding but rewarding.

CEC Entertainment values employees who demonstrate coaching and development capabilities, ethics and integrity, effective communication skills, empowerment of others, commitment to diversity, as well as strong time and priority management and problem-solving skills. The company offers a comprehensive benefits package tailored to both part-time and full-time employees, including medical, dental, vision insurance, 401(k) retirement plans, and employee meal discounts, among others.

Committed to diversity and equal opportunity, CEC Entertainment embraces individuals from varied backgrounds, ensuring an inclusive culture and non-discrimination based on race, ancestry, gender identity, sexual orientation, religion, age, disability, veteran status, and other protected categories. This position not only offers a career path in the thriving family entertainment industry but also a chance to be part of a company recognized for innovation, employee well-being, and community impact.

Job Requirements

  • Must be at least 21 years of age or older (RVP approval may allow for younger hires as permitted by law)
  • Able to lift or carry objects up to 50 pounds
  • Able to stand, bend, kneel, reach, push/pull, walk and squat during shift
  • Able to handle job stress and interact effectively with guests and team members
  • Willingness to work in an environment with flashing lights, loud noise, and varying temperature and humidity conditions

Job Qualifications

  • College degree preferred
  • Minimum four years experience in restaurant industry with full shift execution and sales performance responsibility or proven track record as a CEC manager or senior assistant manager
  • Strong leadership and coaching abilities
  • Excellent communication skills
  • Ability to manage multiple priorities and make sound decisions
  • Commitment to ethics, integrity and diversity

Job Duties

  • Make daily decisions involving time management, staff scheduling and support
  • Uphold product quality, cleanliness and company standards
  • Build sales and maximize profits by recruiting, training and developing team members
  • Communicate company and guest expectations effectively to the entire team
  • Coach, teach and motivate team to maintain high quality guest service and safety
  • Exercise business skills and judgment in cost control, financial accounting, inventory and labor management

Job Criteria

Experience

Expert Level (7+ years)


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