
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
recognition programs
Bonuses
Incentives
Paid Time Off
Career Development
Job Description
Checkers & Rally's is a prominent fast-food company widely recognized for its commitment to delivering high-quality quick-service meals across various locations. As a leader in the quick-service restaurant (QSR) industry, Checkers & Rally's prides itself on creating enjoyable dining experiences for its Guests while fostering an engaging and supportive environment for its employees and Franchisees. Focused on operational excellence and innovative service, the company continuously strives to be the first choice for customers and staff alike by upholding its core values of integrity, service, excellence, and the courage to be bold and grow. This sets the stage for a dynamic workplace where employees are encouraged to develop their skills and pursue career advancement opportunities.
The role of General Manager within Checkers & Rally's Corporate Field Operations team is a critical leadership position responsible for managing overall restaurant operations. The General Manager plays a pivotal role in executing the restaurant’s business plan by achieving sales targets and profit goals while ensuring exceptional service standards for both Guests and Team Members. This leadership role demands a professional who combines strong managerial skills with a hands-on approach to oversee daily operations, staff training, and customer satisfaction. The successful candidate will have the responsibility of monitoring sales data, analyzing profit and loss statements, and creating strategies to improve operational efficiency and the restaurant’s service quality. Additionally, the General Manager will be tasked with hiring and retaining the right talent, ensuring shifts are properly staffed to maintain smooth and consistent restaurant operations. Training and coaching Team Members and Managers on company policies, procedures, and guest service is an essential part of this role, ensuring a safe, clean, and enjoyable environment for everyone involved. This role requires flexible availability, including the ability to work extended hours to meet the demands of a fast-paced restaurant setting. The position highlights opportunities for personal and career growth while offering comprehensive benefits, including medical and dental plans, competitive bonuses, and exciting incentives such as an all-expenses-paid annual cruise. Checkers & Rally's is committed to nurturing a culture of excellence and teamwork, making this role ideal for candidates passionate about making a difference, leading with integrity, and driving results in the QSR industry.
The role of General Manager within Checkers & Rally's Corporate Field Operations team is a critical leadership position responsible for managing overall restaurant operations. The General Manager plays a pivotal role in executing the restaurant’s business plan by achieving sales targets and profit goals while ensuring exceptional service standards for both Guests and Team Members. This leadership role demands a professional who combines strong managerial skills with a hands-on approach to oversee daily operations, staff training, and customer satisfaction. The successful candidate will have the responsibility of monitoring sales data, analyzing profit and loss statements, and creating strategies to improve operational efficiency and the restaurant’s service quality. Additionally, the General Manager will be tasked with hiring and retaining the right talent, ensuring shifts are properly staffed to maintain smooth and consistent restaurant operations. Training and coaching Team Members and Managers on company policies, procedures, and guest service is an essential part of this role, ensuring a safe, clean, and enjoyable environment for everyone involved. This role requires flexible availability, including the ability to work extended hours to meet the demands of a fast-paced restaurant setting. The position highlights opportunities for personal and career growth while offering comprehensive benefits, including medical and dental plans, competitive bonuses, and exciting incentives such as an all-expenses-paid annual cruise. Checkers & Rally's is committed to nurturing a culture of excellence and teamwork, making this role ideal for candidates passionate about making a difference, leading with integrity, and driving results in the QSR industry.
Job Requirements
- High School Diploma or General Education Degree (GED)
- Food Safety Certified
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High School Diploma or General Education Degree (GED) preferred
- Food Safety Certified
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold & grow
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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