Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Paid holidays
Job Description
KFC, a world-renowned fast-food restaurant chain famous for its delicious fried chicken, operates thousands of outlets globally, including the bustling location at 11585 Quail Roost Dr, Miami, FL. As part of the Fulenwider Enterprises family, which manages KFC and Taco Bell establishments, KFC provides opportunities for individuals passionate about customer service, restaurant operations, and team leadership. KFC Miami's location serves diverse communities and is committed to delivering exceptional food quality, hospitality, and a welcoming atmosphere in a fast-paced environment.
The role of Restaurant General Manager at KFC Miami offers a career path for dedicated professionals eager to take on the responsibilities of managing a thriving restaurant. This position is vital in ensuring smooth day-to-day operations, maintaining brand standards, and leading a diverse team. The General Manager is accountable for overseeing product preparation, guest satisfaction, inventory control, team management, and financial performance. They also play a key role in recruiting, training, and retaining hourly managers and team members while championing safety and operational compliance.
The General Manager is directly involved with guests during peak hours, ensuring every customer receives the highest level of service, cleanliness, and product availability. Maintaining operational excellence includes managing labor and food costs, executing strategic scheduling, and maintaining equipment and restaurant facilities. Fostering a positive and engaging work environment is crucial, alongside enforcing health and safety standards such as OSHA requirements and company policies.
Successful candidates typically have experience in food service or retail management, strong leadership and interpersonal skills, and the ability to analyze financial and operational reports to drive profitability. This full-time career opportunity at KFC Miami offers competitive benefits and the chance to grow within an expanding company known for valuing employee success and satisfaction. If you are passionate about managing a high-performing team and delivering exceptional guest experiences, this role presents an exciting career advancement within a respected industry leader.
The role of Restaurant General Manager at KFC Miami offers a career path for dedicated professionals eager to take on the responsibilities of managing a thriving restaurant. This position is vital in ensuring smooth day-to-day operations, maintaining brand standards, and leading a diverse team. The General Manager is accountable for overseeing product preparation, guest satisfaction, inventory control, team management, and financial performance. They also play a key role in recruiting, training, and retaining hourly managers and team members while championing safety and operational compliance.
The General Manager is directly involved with guests during peak hours, ensuring every customer receives the highest level of service, cleanliness, and product availability. Maintaining operational excellence includes managing labor and food costs, executing strategic scheduling, and maintaining equipment and restaurant facilities. Fostering a positive and engaging work environment is crucial, alongside enforcing health and safety standards such as OSHA requirements and company policies.
Successful candidates typically have experience in food service or retail management, strong leadership and interpersonal skills, and the ability to analyze financial and operational reports to drive profitability. This full-time career opportunity at KFC Miami offers competitive benefits and the chance to grow within an expanding company known for valuing employee success and satisfaction. If you are passionate about managing a high-performing team and delivering exceptional guest experiences, this role presents an exciting career advancement within a respected industry leader.
Job Requirements
- Follow procedures for operating restaurant equipment such as fryers and ovens
- Ability to lift up to 25 lbs and carry loads up to 30 feet
- Ability to push or pull up to 90 lbs and carry loads up to 30 feet
- Knowledge of and compliance with company human resource policies and processes
- Adhere to company and city, state, United States safety regulations
Job Qualifications
- High School Diploma or GED preferred
- College or University Degree preferred
- 1-4 years supervisory experience in food or retail environment including profit and loss responsibility
- Dedication to providing exceptional guest service
- Good communication, interpersonal and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills
- Strong analytical and decision-making skills
- Basic personal computer literacy
Job Duties
- Create value for shareholders through efficient operations, appropriate cost controls, and profit management
- Maintain highest level of quality, service, cleanliness and hospitality by personally interacting with guests during peak hours and ensuring menu availability
- Take an active role in guest service and employee relations, monitor and correct employee appearance and courtesy, and participate in marketing efforts
- Control day-to-day operations by managing labor and product costs, ordering supplies, maintaining inventory, and scheduling staff
- Recruit, train, motivate, and retain hourly employees while ensuring a safe work environment
- Implement a preventive maintenance program, perform minor repairs on equipment, building, and grounds
- Prepare and submit reports, manage cash control techniques, and enforce security measures
- Handle recruiting, interviewing, hiring, disciplinary actions, termination, and maintain personnel records
- Ensure compliance with OSHA, local health and safety codes, and company safety policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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