Restaurant General Manager

Tamarac, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Career development opportunities

Job Description

Fulenwider Enterprises operates KFC and Taco Bell franchise restaurants, representing a growing and dynamic company in the fast-food industry. With a focus on teamwork and employee success, Fulenwider Enterprises emphasizes a rewarding career environment where individuals contribute significantly to the overall operational effectiveness and customer satisfaction of their restaurants. The company values employee well-being and success, creating a positive workplace culture that encourages growth and achievement. Working within this network, employees become part of a broader community committed to excellence in food service and hospitality. KFC, a globally recognized fast-food brand under Fulenwider’s management, offers traditional fried chicken and related menu items that cater to a diverse customer base. Located at 7556 NW 58th St, Tamarac, FL 33321, this establishment operates within a competitive market, striving to maintain high-quality products and customer service by adhering to company standards and procedures.

The role of Restaurant General Manager at the Tamarac KFC location is pivotal to the daily operational success of the restaurant. This leadership position requires a highly motivated individual who is accountable for directing all facets of restaurant operations, including product preparation, customer service, maintenance, inventory, and team management. The General Manager is responsible for ensuring compliance with company standards in every operational area. This includes managing financial performance, such as cost control and profitability, while fostering a positive and safe work environment for the entire team. Key responsibilities include driving sales and guest satisfaction through effective employee training and motivation, maintaining the physical condition of the restaurant, and recruiting and retaining talented hourly managers and team members. The position demands proactive engagement with guests, maintaining menu product availability, and active participation in marketing efforts. The manager also handles administrative duties such as preparing reports, managing cash controls, and implementing security measures. Compliance with health, safety, and OSHA standards is a crucial part of the role, ensuring a safe environment for employees and customers alike. This full-time position is ideal for leaders passionate about hospitality and operational excellence, seeking a career where they can significantly impact both customer experience and business outcomes while working for a well-established franchise with comprehensive support and resources.

Job Requirements

Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
the job entails lifting up to 25 lbs and carrying loads up to 30 feet in distance
the job entails pushing/pulling up to 90 lbs and carrying up to 30 feet in distance
knowledge of and compliance with the companys human resources policies and processes
adheres to the company and city/state/united states safety requirements

Job Qualifications

Dedication to providing exceptional guest service
good communication skills, strong interpersonal skills and conflict resolution skills
exceptional team building capability
basic business math and accounting skills, and strong analytical/decision-making skills
basic personal computer literacy
high school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility

Job Duties

Creates value for shareholders through efficient operations, appropriate cost controls and profit management
maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees
follows published procedures for receiving, preparing, holding, packing and serving products
maintains high level of productivity through effective recruiting, training and motivation of hourly employees
has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
recruits, interviews, recommend hiring, disciplinary action and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
ensures OSHA, local health and safety codes, and company safety and security policy are met