Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
vacation
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain with a strong legacy in delivering quality chicken and outstanding customer experiences. Located at 1814 North Midland Drive, Midland, TX, this franchise operates as part of one of the most famous quick-service restaurant brands worldwide. KFC offers an environment that fosters career growth, promotes inclusivity, and values innovation in the fast-food industry. The establishment is committed to maintaining high standards in food quality, customer service, and employee development, making it a rewarding workplace for individuals passionate about the restaurant business.
The role available is for a General Manager position, a pivotal leadership role responsible for overseeing all restaurant operations. As the General Manager, you will lead a dynamic team by recruiting, training, and mentoring employees to create a vibrant and highly productive work environment. You will set operational standards that others aim to emulate, focusing on delivering exceptional customer experiences daily. This position demands hands-on leadership in managing financial performance, staffing, and customer satisfaction, as well as fostering a culture that emphasizes equity, inclusion, and belonging.
Your duties will include strategic scheduling, budget management, and performance analysis to maximize profitability while maintaining high standards of service and cleanliness. Developing and implementing comprehensive training programs for all team members strengthens the overall operational foundation and supports career advancement within the team. You will also be actively engaged in resolving customer concerns promptly, ensuring a positive brand experience that encourages repeat business.
This position offers competitive pay, eligibility for bonuses, two weeks' vacation with additional paid time off, and numerous benefits such as medical coverage from day one, scholarship opportunities, and free meals during shifts. The company also provides unique support programs through the KFC Foundation, including free college tuition at WGU, a dollar-for-dollar savings match program, and hardship assistance programs, reflecting KFC's investment in employee well-being and professional growth.
KFC Corporation operates as an equal opportunity employer, welcoming applicants from diverse backgrounds without discrimination. Employment offers may be contingent upon background checks and employment eligibility verification. Whether working at corporate or franchise locations, General Managers play a crucial role in upholding KFC's brand values and ensuring operational excellence. This role is ideal for individuals with extensive experience in restaurant or retail management, strong leadership skills, and a passion for cultivating high-performing teams.
The role available is for a General Manager position, a pivotal leadership role responsible for overseeing all restaurant operations. As the General Manager, you will lead a dynamic team by recruiting, training, and mentoring employees to create a vibrant and highly productive work environment. You will set operational standards that others aim to emulate, focusing on delivering exceptional customer experiences daily. This position demands hands-on leadership in managing financial performance, staffing, and customer satisfaction, as well as fostering a culture that emphasizes equity, inclusion, and belonging.
Your duties will include strategic scheduling, budget management, and performance analysis to maximize profitability while maintaining high standards of service and cleanliness. Developing and implementing comprehensive training programs for all team members strengthens the overall operational foundation and supports career advancement within the team. You will also be actively engaged in resolving customer concerns promptly, ensuring a positive brand experience that encourages repeat business.
This position offers competitive pay, eligibility for bonuses, two weeks' vacation with additional paid time off, and numerous benefits such as medical coverage from day one, scholarship opportunities, and free meals during shifts. The company also provides unique support programs through the KFC Foundation, including free college tuition at WGU, a dollar-for-dollar savings match program, and hardship assistance programs, reflecting KFC's investment in employee well-being and professional growth.
KFC Corporation operates as an equal opportunity employer, welcoming applicants from diverse backgrounds without discrimination. Employment offers may be contingent upon background checks and employment eligibility verification. Whether working at corporate or franchise locations, General Managers play a crucial role in upholding KFC's brand values and ensuring operational excellence. This role is ideal for individuals with extensive experience in restaurant or retail management, strong leadership skills, and a passion for cultivating high-performing teams.
Job Requirements
- High school diploma or equivalent
- Minimum five years management experience in restaurant or retail
- Proven track record in people management
- Ability to analyze and improve financial performance
- Proficiency with digital tools
- Strong communication skills
- Knowledge of restaurant maintenance practices
- Commitment to equity and inclusion
- Experience in recruiting and developing staff
- Ability to manage change effectively
- Adherence to corporate and safety standards
Job Qualifications
- Five years of restaurant or retail management experience
- Proven ability to improve performance through P&L analysis
- Proficiency with digital tools and platforms
- Exceptional written, verbal, and interpersonal communication skills
- Strong understanding of restaurant maintenance programs
- Commitment to KFC's culture focusing on equity, inclusion, and belonging
- Experience in team recognition and motivation
- Skilled in recruiting and training diverse talent
- Adaptability to change and experience with change management
- Knowledge of corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for team members and shift supervisors
- Develop comprehensive training plans and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding performance while promoting equity, inclusion, and belonging
- Address and resolve conflicts ensuring a positive work environment
- Engage directly with customers to swiftly resolve issues
- Strategically schedule staff and lead product rollout meetings
- Analyze financial performance, manage budgets, and develop profitability strategies
- Monitor competitors and exceed standards in digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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