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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Training and development programs
flexible scheduling

Job Description

The hiring establishment is a franchisee of Taco Bell, one of the most popular and well-known fast-food chains globally. However, it is important to note that as a franchisee, this business operates independently of Taco Bell Corporation and all its affiliates. This franchisee is an independent business owner responsible for their own wage and benefit programs, which can vary notably from other franchisees across the country. Working with this franchisee means being directly employed by them, not by Taco Bell Corporation itself. This unique structure offers an entrepreneurial environment where team members have the opportunity to contribute meaningfully to the success of their location with potentially more tailored benefits and a localized working culture.

The role available is for a Restaurant General Manager at this Taco Bell franchise. The General Manager acts as the key leader and decision-maker who sets the tone for the entire restaurant, cultivating a positive work atmosphere and ensuring that all team members uphold high standards of customer hospitality. This managerial position is responsible for the overall operation of the restaurant, which includes team building, financial management, staff development, scheduling, and maintaining a superior dining experience for every customer.

The General Manager must be adept at recruiting and hiring qualified employees while also overseeing new hire orientation and designing effective training plans tailored to each team member’s development needs. Strong focus is placed on leading the team to deliver great food fast and providing excellent customer service consistently. This position also requires managing the restaurant’s budget and financial plans, including monitoring profit and loss responsibilities. Handling customer complaints and performance management are key parts of the role alongside operational duties such as maintaining cleanliness and safety standards.

Success in this role demands strong leadership abilities, excellent communication skills, and a proven track record of developing talented team members. A can-do attitude paired with solid analytical and decision-making capabilities will enable the General Manager to lead effectively and create a winning environment for staff and customers alike. For individuals seeking a rewarding career path in the dynamic food service industry with room for advancement, this Taco Bell franchise offers an ideal opportunity to learn, grow, and succeed in a supportive and thriving community.

Job Requirements

  • Must be at least 21 years old
  • Must pass background check criteria
  • Must pass drug test
  • Must have reliable transportation
  • Able to tolerate standing, walking, lifting up to 50 lbs and stooping during 80% of shift time
  • Able to sweep, mop floors, dust shelves, and lift and carry out trash containers
  • Able to clean the parking lot and grounds surrounding the restaurant
  • Basic business math and accounting skills
  • Strong analytical and decision-making skills

Job Qualifications

  • High School Diploma or GED
  • College or university degree preferred
  • 2-4 years supervisory experience in a food service or retail environment
  • Experience with Profit and Loss responsibility
  • Basic personal computer literacy
  • Strong leadership and communication skills
  • Positive attitude
  • Track record of people development

Job Duties

  • Find, hire and develop employees
  • Conduct new hire orientation
  • Develop the training plan for each new hire
  • Schedule and deploy the team correctly
  • Address performance issues
  • Assist in the resolution of customer issues
  • Manage the restaurant budget and financial plans

Job Criteria

Experience

Mid Level (3-7 years)


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