KFC logo

Restaurant General Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $53,000.00 - $75,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k plan
Health and wellness programs
Employee Discounts
free meal

Job Description

KFC Corporation is a globally recognized leader in the quick-service restaurant industry, renowned for its iconic fried chicken and commitment to delivering exceptional customer experiences. With a strong presence in numerous countries, KFC has built a trusted brand that stands for high-quality food, innovation, and community engagement. The company operates through a mix of corporate-owned and franchised locations, each dedicated to upholding KFC's standards of excellence and customer satisfaction.

Located at 401 Coit Road in Plano, TX, this position offers the exciting opportunity to join KFC as a General Manager. This role is pivotal to the restaurant's success, involving comprehensive management of daily operations, team leadership, and strategic growth efforts. The employment offers a competitive salary ranging from $53,000 to $75,000 per year, reflecting the importance of this leadership role within the company.

As the Restaurant General Manager, you will take on the responsibility of leading a dynamic and motivated team. Your role includes recruiting, training, and mentoring team members and supervisors to ensure they provide exceptional service and uphold the brand's standards. You will foster a vibrant and inclusive work culture that values equity, inclusion, and belonging, driving motivation and performance through positive reinforcement and recognition.

Your daily duties will encompass overseeing recruitment and onboarding processes, developing and implementing training programs, managing staff schedules, and directly engaging with customers to resolve any service issues promptly. You will also be charged with financial management duties such as budgeting, analyzing profit and loss statements, and strategizing to optimize profitability without compromising the quality of the customer experience.

In addition to operational responsibilities, you will keep abreast of industry trends and competitor activities to ensure KFC outperforms in areas such as digital presence and loyalty programs. Your leadership will shape the team’s success and the restaurant’s reputation within the community. This role requires a balance of strong managerial skills, people development expertise, and a hands-on approach to both customer service and business management.

This career opportunity is ideal for those with substantial experience in restaurant or retail management, a passion for developing people, and a commitment to operational excellence. KFC offers a supportive work environment with competitive pay, bonus eligibility, extensive benefits from day one, and programs supporting education and career advancement. If you are driven to lead with integrity, foster teamwork, and deliver excellence, this role at KFC in Plano, TX, is your next career step.

Job Requirements

  • Five years in restaurant or retail management
  • Strong track record in people management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance
  • Champions KFC's culture and values focusing on equity, inclusion and belonging
  • Experienced in recognizing and motivating teams
  • Skilled in recruiting and training employees
  • Adaptable to change and experience supporting change management
  • Adheres to corporate policies and occupational health and food safety standards

Job Qualifications

  • Five years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Experienced in recognizing and motivating teams with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Champions KFC's culture and values with a focus on equity, inclusion and belonging

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
  • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers
  • Recognize and reward outstanding Team Member performance regularly
  • Address and resolve conflicts promptly
  • Personally engage with customers, swiftly resolving any issues
  • Strategically schedule staff to optimize customer service
  • Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability

Job Criteria

Experience

Expert Level (7+ years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef