Restaurant General Manager

KFC Corporation is a globally recognized fast-food restaurant chain renowned for its signature fried chicken and commitment to delivering outstanding customer experiences. Established as a leader in the quick-service restaurant industry, KFC operates thousands of locations worldwide, offering innovative menu items and cultivating a strong brand presence. Located at 3809 South St, Lafayette, IN, this particular franchise continues to uphold KFC's tradition of excellence and community engagement. The company values diversity, equity, inclusion, and belonging, consistently striving to create a vibrant and rewarding workplace culture where employees can thrive and grow their careers.

The role of Restaurant General Manager is a pivotal leadership position responsible for overseeing all aspects of restaurant operations to ensure exceptional guest service and business success. As the General Manager, you will lead a dynamic team by recruiting, training, and mentoring Team Members and Shift Supervisors. You will be instrumental in creating an environment that motivates staff, rewards high performance, and fosters professional growth. This position requires a strategic mindset to analyze financial data, manage budgets effectively, and implement operational strategies that maximize profitability while maintaining superior customer satisfaction. Your leadership will directly influence the restaurant’s success through team development, conflict resolution, customer engagement, and adherence to brand standards.

Day-to-day responsibilities include conducting staff orientation and onboarding processes, developing comprehensive training plans, and overseeing all training programs to ensure the team meets KFC’s high standards. You will foster a positive workplace culture centered on equity and inclusion, address conflicts swiftly, and maintain a productive work environment. Engaging personally with customers, resolving issues promptly, and coaching the management team on brand standards is essential. Furthermore, you will schedule staffing to optimize service, lead product rollout meetings, and continuously monitor the competitive landscape to keep the restaurant ahead in terms of digital presence and loyalty programs.

Candidates are expected to have a minimum of five years in restaurant or retail management, with proven skills in people management and performance improvement based on profit and loss analysis. Proficiency with digital tools, excellent communication abilities, and a solid grasp of restaurant maintenance programs are required. Embracing KFC’s culture and values, especially in equity, inclusion, and belonging, is critical to success. Experience in recruiting and talent development is essential, along with adaptability to change and compliance with corporate policies and safety standards.

This is a full-time position offering a competitive salary range of $45,000 to $65,000 per year, along with eligibility for bonuses. The role includes comprehensive benefits such as medical coverage from day one, a 401k retirement plan with company match, paid time off including four weeks of vacation, tuition reimbursement programs, and various employee perks. The position presents excellent opportunities for career advancement and professional development in a supportive and dynamic environment. Join KFC Corporation and lead a team that sets the standard in the restaurant industry while contributing to an inclusive and engaging workplace culture.