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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Paid training
Job Description
Fulenwider Enterprises, home to the well-known KFC and Taco Bell brands, is a respected and growing company in the quick-service restaurant industry. At Fulenwider KFC/Taco Bell, employees are valued as essential contributors to the business's overall success. The company fosters a culture where teamwork and employee satisfaction are prioritized, creating an environment where individuals can build rewarding and stable careers. With a focus on operational excellence and guest satisfaction, Fulenwider Enterprises actively seeks passionate and dedicated individuals to join their team as they continue to expand and thrive in the competitive foodservice market.
The Restaurant General Manager (RGM) role ... Show More
The Restaurant General Manager (RGM) role ... Show More
Job Requirements
- High school diploma or GED preferred
- College or university degree preferred
- 1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility
- Basic personal computer literacy
- Dedication to providing exceptional guest service
- Good communication skills
- Strong interpersonal skills
- Conflict resolution skills
- Basic business math and accounting skills
- Strong analytical and decision-making skills
- Follows procedures regarding operation of restaurant equipment
- Able to lift up to 25 lbs and carry loads up to 30 feet
- Able to push/pull up to 90 lbs and carry up to 30 feet
- Knowledge of and compliance with the company's human resources policies and processes
- Adheres to company and city/state/United States safety requirements
Job Qualifications
- Dedication to providing exceptional guest service
- Good communication skills, strong interpersonal skills, and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- High school diploma or GED preferred
- College or university degree preferred
- 1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility
Job Duties
- Create value for shareholders through efficient operations, appropriate cost controls, and profit management
- Maintain highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
- Take an active role in guest service and guest relations, monitor and correct employee appearance, courtesy and suggestive selling techniques and take part in company marketing efforts
- Control day-to-day operations by tracking restaurant labor and product costs to meet targets
- Order food, paper and supplies, maintain proper inventory levels and control waste, plan weekly schedule for restaurant employees
- Follow published procedures for receiving, preparing, holding, packing and serving products
- Maintain high level of productivity through effective recruiting, training, and motivation of hourly employees
- Implement routine preventative maintenance program, check, adjust and make minor repairs of restaurant equipment, building and grounds
- Prepare and submit required reports, use approved projection techniques, cash control techniques and security measures
- Recruit, interview, recommend hiring, disciplinary action, and termination of hourly restaurant employees and maintain required personnel and performance information
- Develop, motivate, and effectively train employees
- Maintain a safe work environment and champion recognition and motivation efforts
- Ensure OSHA, local health and safety codes, and company safety and security policy are met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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