Restaurant General Manager

KFC Corporation is a globally recognized fast-food restaurant chain specializing in fried chicken, known for its distinctive blend of 11 herbs and spices. Founded in 1930, KFC has grown to become one of the largest and most successful restaurant brands in the world, operating thousands of locations globally. With a rich heritage rooted in delivering high-quality food and exceptional service, KFC emphasizes a customer-centric approach, innovation, and community engagement. The company is committed to maintaining high standards in food safety, employee training, and operational excellence, which enables it to consistently provide a welcoming and satisfying dining experience to guests. KFC locations operate under both corporate ownership and franchise licenses, offering diverse employment opportunities and fostering local community involvement. This particular position is located in Los Angeles, CA, and offers an hourly wage of $20. The employment type is full-time, aimed at candidates seeking a long-term, dynamic career in the fast-food management sector.

The Restaurant General Manager role at KFC is pivotal in ensuring the restaurant’s overall success by leading and managing all aspects of the daily operations. This leadership position requires overseeing the entire restaurant team to cultivate a positive and productive work environment that drives sales growth and enhances guest satisfaction. The General Manager assumes responsibility for maintaining brand and operational standards, including food quality, safety protocols, cleanliness, and customer service excellence. They play a critical role in staff recruitment, training, and development, ensuring all team members are well-equipped to deliver superior service and comply with company policies such as uniform standards and no cellphone use during working hours.

The General Manager is expected to lead by example, demonstrating professionalism, accountability, and an ownership mindset toward business results. The role also involves financial oversight, including managing labor and food costs to meet budget objectives and accurately completing administrative reports such as sales, inventory, and cash handling. Additionally, the General Manager must engage actively with guests to ensure exceptional service and handle feedback promptly. Operational compliance with health regulations and safety procedures is a non-negotiable aspect of this position.

Candidates must possess a valid driver's license, reliable transportation, and active car insurance due to occasional travel needs for business purposes and possible relocation requirements. Strong computer skills are necessary to manage various reporting and scheduling tasks efficiently. The General Manager will regularly communicate with the Area Coach, ensure all training certifications are up to date, and maintain a restaurant environment that is always inspection-ready.

This role offers a unique opportunity for goal-oriented leaders to thrive in a fast-paced environment while advancing their career with a reputable global brand. The General Manager will be instrumental in fostering a team-oriented culture focused on continuous improvement, customer delight, and operational excellence. KFC Corporation fosters an inclusive workplace and is committed to Equal Opportunity Employment, ensuring that all candidates receive fair consideration regardless of their background.