
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development opportunities
Career advancement potential
Job Description
KFC, known worldwide for its iconic fried chicken and commitment to quality, is one of the largest and most recognized fast-food brands. As a globally established restaurant franchise, KFC prides itself on delivering exceptional customer experiences, upholding high standards in food safety and quality, and fostering a positive work environment for its employees, often referred to as the KFC Family. The establishment at 845 E. Prosperity Ave, Tulare, CA, is independently owned and operated by a KFC franchisee, meaning that the franchisee is responsible for all hiring decisions and employment management. This location offers a unique opportunity to be part of a thriving brand with the support and resources of a global company yet with local leadership and personalized management.
The role of Restaurant General Manager at this KFC location places you at the helm of one of the world’s most successful fast-food establishments. As the number one leader in the restaurant, you will be responsible for the overall success of the restaurant by driving guest satisfaction, operational excellence, and team engagement. Your leadership will directly impact the restaurant’s performance, from ensuring that customers receive fresh, high-quality meals served in a clean and friendly environment, to mentoring and developing a dedicated team through effective training and onboarding processes.
The Restaurant General Manager will lead by example, promoting high standards in customer service and food quality while maintaining compliance with company policies and procedures. This includes overseeing payroll management, employee documentation, scheduling to balance customer needs and cost efficiency, and ensuring all operations maintain the highest standards of safety and cleanliness. Collaboration with other general managers and area leaders will be essential to drive business growth and share best practices.
The ideal candidate is a goal-oriented leader who thrives in a fast-paced environment and embraces a strong customer service ethos. You will foster a positive and supportive work culture where your team feels empowered and motivated to meet and exceed goals. This role requires strong communication skills to effectively share information about promotions, business updates, and team objectives. The ability to handle responsibilities such as cash handling, payroll, and compliance with safety standards is essential. Physical demands of the role include occasional heavy lifting, extended periods of standing, and working with kitchen equipment.
This position offers the chance to lead a dedicated team as part of a globally respected brand and make a significant impact locally. The Restaurant General Manager role at the KFC Franchise in Tulare, CA, is a full-time leadership position that requires commitment, energy, and a passion for excellence in the fast-food industry. KFC Corporation is an Equal Opportunity Employer and encourages applicants from all backgrounds to apply. Reasonable accommodations are available for applicants who require assistance during the hiring process due to disabilities. This is a rewarding career opportunity to grow within a well-established and supportive franchise network.
The role of Restaurant General Manager at this KFC location places you at the helm of one of the world’s most successful fast-food establishments. As the number one leader in the restaurant, you will be responsible for the overall success of the restaurant by driving guest satisfaction, operational excellence, and team engagement. Your leadership will directly impact the restaurant’s performance, from ensuring that customers receive fresh, high-quality meals served in a clean and friendly environment, to mentoring and developing a dedicated team through effective training and onboarding processes.
The Restaurant General Manager will lead by example, promoting high standards in customer service and food quality while maintaining compliance with company policies and procedures. This includes overseeing payroll management, employee documentation, scheduling to balance customer needs and cost efficiency, and ensuring all operations maintain the highest standards of safety and cleanliness. Collaboration with other general managers and area leaders will be essential to drive business growth and share best practices.
The ideal candidate is a goal-oriented leader who thrives in a fast-paced environment and embraces a strong customer service ethos. You will foster a positive and supportive work culture where your team feels empowered and motivated to meet and exceed goals. This role requires strong communication skills to effectively share information about promotions, business updates, and team objectives. The ability to handle responsibilities such as cash handling, payroll, and compliance with safety standards is essential. Physical demands of the role include occasional heavy lifting, extended periods of standing, and working with kitchen equipment.
This position offers the chance to lead a dedicated team as part of a globally respected brand and make a significant impact locally. The Restaurant General Manager role at the KFC Franchise in Tulare, CA, is a full-time leadership position that requires commitment, energy, and a passion for excellence in the fast-food industry. KFC Corporation is an Equal Opportunity Employer and encourages applicants from all backgrounds to apply. Reasonable accommodations are available for applicants who require assistance during the hiring process due to disabilities. This is a rewarding career opportunity to grow within a well-established and supportive franchise network.
Job Requirements
- High school diploma or equivalent
- Previous management experience in a restaurant or food service environment
- Ability to lift 25-85 pounds occasionally
- Ability to stand for extended periods
- Hearing in normal range to respond to auditory alarms
- Ability to handle cash and perform counting
- Reading skills to understand menus, manuals and training materials
- Manual dexterity for packing food and cleaning
- Ability to work in confined spaces
- Commitment to maintaining safety around hot equipment and boiling liquids
- Ability to maintain confidentiality of company procedures and results
Job Qualifications
- Previous restaurant management experience
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Ability to manage payroll and scheduling
- Knowledge of food safety and sanitation standards
- Experience in training and developing team members
- Ability to work in a fast-paced environment and handle multiple tasks
- Basic math and record-keeping skills
- Customer service oriented
- Understanding of business operations and financial management
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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