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Restaurant General Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

bonus
Medical insurance
401k plan
vacation
sick leave

Job Description

Alvarado Restaurant Nation is a recognized leader in the foodservice industry within California, known for its commitment to quality, customer satisfaction, and strong operational excellence. Specializing in delivering exceptional dining experiences, this company fosters a dynamic and engaging work environment that not only emphasizes high-quality food and service but also values employee growth and leadership. The organization operates within the operations department, where teamwork and leadership propel the success of each restaurant under its management. Alvarado Restaurant Nation prides itself on maintaining rigorous standards of cleanliness, food safety, and service efficiency, making it a respected name among customers and employees alike.

The role of Restaurant Leader at Alvarado Restaurant Nation is a pivotal position entrusted with the responsibility of ensuring outstanding customer service and operational excellence within the restaurant. Reporting directly to an Area Coach, the Restaurant Leader is charged with supervising restaurant team members and shift leads to maintain high-quality products and service standards. This non-exempt hourly role offers a competitive pay range between $20.00 and $25.00 an hour, reflecting the company’s commitment to rewarding leadership and accountability. The position demands a hands-on leader who actively engages with daily restaurant operations, projecting a professional image and fostering a culture of efficiency and respect among team members.

In this role, the Restaurant Leader focuses on delivering a memorable dining experience by overseeing service speed, food quality, and restaurant cleanliness. They take pride in presenting a positive image through a professional appearance—both personally and within their team—while proactively interacting with customers to continuously improve the overall experience. Strong leadership qualities are essential, as the Restaurant Leader delegates tasks, provides clear direction, and leads by example, demonstrating principled leadership and ethical decision-making.

The Restaurant Leader plays a crucial role in problem-solving and managing restaurant flow to ensure customer satisfaction, using business tools and financial data to analyze trends and drive sales and margin targets. A comprehensive knowledge of food preparation, production, delivery, and safety procedures is vital, alongside the ability to troubleshoot basic restaurant equipment issues. This multifaceted role demands a motivated and independent problem solver who embodies the company’s mission and core values, contributing actively to an environment where employees and customers feel valued and respected.

Overall, this opportunity is ideal for those with supervisory experience in food service or retail environments who aspire to elevate their leadership skills in a thriving and supportive company. With benefits such as monthly performance bonuses, medical insurance eligibility after 60 days, a 401K plan, vacation, and sick leave in accordance with state regulations, Alvarado Restaurant Nation offers a comprehensive package supporting the well-being and professional growth of its Restaurant Leaders.

Job Requirements

  • High school diploma or GED
  • supervisory experience in either a food service or retail environment
  • demonstrated ability to maintain financial controls and coach and train hourly employees
  • proven ability to drive customer satisfaction, financial performance, and employee satisfaction
  • must be a self-starter, process and solutions focused
  • enthusiastic and strong driver of the company’s mission and core values
  • action oriented
  • independent problem solver

Job Qualifications

  • High school diploma or GED
  • supervisory experience in either a food service or retail environment
  • demonstrated ability to maintain financial controls and coach and train hourly employees
  • proven ability to drive customer satisfaction, financial performance, and employee satisfaction

Job Duties

  • Presents a positive image through tidy and professional appearance of self and other employees
  • interacts with customers in a highly effective and proactive manner
  • consistently seeks to improve the customer experience
  • supervises others and efficiently coordinates their work
  • delegates tasks to the most appropriate member of staff
  • provides clear direction and authority
  • gets involved in a hands-on manner and leads by example
  • demonstrates principled leadership and sound business ethics
  • identifies problems quickly
  • assertively develops and implements solutions
  • manages restaurant flow to ensure customer satisfaction
  • focuses the team on critical business issues
  • plans, organizes and delegates work for peak efficiency
  • ensures understanding and use of available business tools by appropriate team members
  • accurately analyzes financial data
  • identifies trends and takes appropriate action
  • follows-up to ensure 100 percent implementation
  • understands key business drivers and uses this knowledge to build sales and achieve margin targets
  • technically proficient in all aspects of food preparation, production, and delivery
  • displays detailed knowledge of all key food handling/food safety procedures
  • familiar with basic restaurant equipment troubleshooting
  • displays detailed knowledge of all company product standards

Job Criteria

Experience

Mid Level (3-7 years)


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