Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. Known for its fun and friendly dining atmosphere, Zaxbys has cultivated a loyal customer base that appreciates not only the quality of the food but also the enjoyable experience with friends and family. Founded with a commitment to exceptional service and quality, the company continuously expands its footprint across the United States, bringing its unique flavor and culture to new communities. Zaxbys prides itself on being more than just a place to eat; it is a lively space where customers can enjoy great meals while having a good time.
At Zaxbys, team members are valued and respected, making it an excellent place for individuals seeking a rewarding career in the hospitality and food service industry. The company offers numerous opportunities for growth and advancement, competitive pay, and a positive work environment. Joining Zaxbys means becoming part of a passionate and growing team that prioritizes both customer satisfaction and employee well-being.
The General Manager role at Zaxbys is a leadership position essential to the restaurant's overall success. This role requires providing guidance and leadership to the team to foster a positive culture and maintain high morale. The General Manager will execute and assist in the development of action plans aligned with company goals and objectives. The role involves managing the daily operations with an emphasis on staffing, team development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
General Managers will take a hands-on approach to ensure the restaurant delivers memorable experiences to every guest. They are tasked with maintaining appropriate staffing levels by recruiting, interviewing, hiring, and retaining top performers. Coaching and mentoring team members is critical to their development while holding them accountable for their performance. They will oversee effective scheduling to optimize labor costs and drive sales.
Moreover, General Managers will be responsible for controlling costs and losses, managing profitability, and consistently ensuring operational standards are followed. Building relationships within the community to increase sales and enhance brand presence is a vital part of the role. The position requires a proactive attitude to address service quality, product standards, cleanliness, and safety. General Managers will complete performance reviews, handle guest and team member concerns graciously, and fulfill all other duties vital to restaurant operations. This employment opportunity offers competitive pay, bonus potential, paid time off, free meals, and comprehensive benefits including medical, dental, vision insurance, short and long-term disability coverage, life insurance, and 401(k) with employer match, providing a well-rounded compensation package for dedicated professionals seeking career growth at Zaxbys.
At Zaxbys, team members are valued and respected, making it an excellent place for individuals seeking a rewarding career in the hospitality and food service industry. The company offers numerous opportunities for growth and advancement, competitive pay, and a positive work environment. Joining Zaxbys means becoming part of a passionate and growing team that prioritizes both customer satisfaction and employee well-being.
The General Manager role at Zaxbys is a leadership position essential to the restaurant's overall success. This role requires providing guidance and leadership to the team to foster a positive culture and maintain high morale. The General Manager will execute and assist in the development of action plans aligned with company goals and objectives. The role involves managing the daily operations with an emphasis on staffing, team development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
General Managers will take a hands-on approach to ensure the restaurant delivers memorable experiences to every guest. They are tasked with maintaining appropriate staffing levels by recruiting, interviewing, hiring, and retaining top performers. Coaching and mentoring team members is critical to their development while holding them accountable for their performance. They will oversee effective scheduling to optimize labor costs and drive sales.
Moreover, General Managers will be responsible for controlling costs and losses, managing profitability, and consistently ensuring operational standards are followed. Building relationships within the community to increase sales and enhance brand presence is a vital part of the role. The position requires a proactive attitude to address service quality, product standards, cleanliness, and safety. General Managers will complete performance reviews, handle guest and team member concerns graciously, and fulfill all other duties vital to restaurant operations. This employment opportunity offers competitive pay, bonus potential, paid time off, free meals, and comprehensive benefits including medical, dental, vision insurance, short and long-term disability coverage, life insurance, and 401(k) with employer match, providing a well-rounded compensation package for dedicated professionals seeking career growth at Zaxbys.
Job Requirements
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver's license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- complete food safety certification and manager certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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