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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Vacation Time
Paid Time Off
Free bachelors degree
scholarship programs
Tuition Reimbursement
career advancement
Professional Development
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals

Job Description

This Restaurant General Manager position is offered by a dynamic and reputable company within the restaurant industry, committed to delivering exceptional dining experiences to customers while fostering a positive and vibrant workplace culture. The company hires talented, enthusiastic leaders who are passionate about cultivating a motivated team and setting high standards in customer service, operational excellence, and team development. The establishment emphasizes a balanced approach to work, offering an engaging environment where managers can develop leadership skills, drive restaurant performance, and make a tangible impact on both staff and guests.

As the Restaurant General Manager, you will play a pivotal role in leading a diverse and dynamic team dedicated to excellence. Your primary responsibilities will include recruiting, training, and mentoring high-performing employees, ensuring that all team members have the tools and knowledge to excel in their roles. You will be responsible for setting performance goals, recognizing achievements, and fostering a culture that values equity, inclusion, and belonging. This position demands a hands-on leader who actively engages with both staff and customers, swiftly resolving issues to ensure outstanding experiences. You will handle operational details such as staff scheduling, budgeting, and financial analysis with a focus on maximizing profitability while maintaining the highest customer satisfaction.

The role requires at least 5 years of experience in restaurant or retail management, with a proven ability to lead and develop teams, leverage financial data such as profit and loss analysis to drive improvements, and utilize digital tools effectively. Exceptional communication skills and a solid understanding of restaurant maintenance programs are essential. This position embraces change management and supports the company’s cultural values, driving business success and team motivation in equal measure.

The work schedule involves a 50-hour workweek, with 40 hours paid at the regular rate and 10 hours at time-and-a-half, ensuring a rewarding and fairly compensated commitment. Salary for this role ranges from $60,000 to $80,000 annually, varying by location and experience. The company also offers comprehensive benefits including competitive pay, bonus potential, career advancement opportunities, and extensive medical and wellness programs designed to support employees from day one.

In essence, this role is perfect for a dedicated leader looking to make a meaningful impact in a fast-paced restaurant environment, who is passionate about team building, operational excellence, and customer satisfaction while also achieving personal career growth and professional development.

Job Requirements

  • 5 years in restaurant or retail management
  • Experience in people management
  • Ability to analyze and improve performance based on P&L
  • Proficient with digital tools
  • Exceptional communication skills
  • Knowledge of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experience in team motivation and people development
  • Skilled in talent recruitment and training
  • Ability to manage change
  • Compliance with corporate policies and health and safety standards

Job Qualifications

  • 5 years in restaurant or retail management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions company culture and values focused on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams
  • Skilled in recruiting and training employees
  • Adaptable to change and experienced in change management
  • Adheres to corporate policies and Occupational Health and Food Safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads
  • Develop a comprehensive training plan, mentor Assistant Managers, Shift Leaders, and Team Member Trainers
  • Recognize and reward outstanding Team Member performance regularly
  • Address and resolve conflicts promptly
  • Personally engage with customers and swiftly resolve issues
  • Strategically schedule staff to optimize service and coach management on CHAMPS standards
  • Analyze financial performance, manage the budget, and develop profitability strategies
  • Stay informed about competitors and exceed their standards

Job Criteria

Experience

Expert Level (7+ years)


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