Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $115,000.00
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement and upward mobility
health, dental, vision insurance available after 30 days for full-time team members
Job Description
MCR is recognized as the 3rd-largest hotel owner-operator in the United States, proudly managing a diverse portfolio of premium-branded hotels across the nation. Established in 2006, the company operates with offices located strategically in New York City, Dallas, Chicago, and Richmond, Virginia. MCR's extensive portfolio includes 148 hotels across 37 states and 106 cities, encompassing over 22,000 guestrooms. With more than 7,000 team members, the company manages properties under nine Marriott brands, eight Hilton brands, and various independent hotels. Esteemed for innovation, MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 and has been honored... Show More
Job Requirements
- High school degree or equivalency
- 6 years of experience in food and beverage, culinary, event management or related field
- Solid understanding of banquet revenue generation
- High energy and outgoing personality
- Organizational skills and attention to detail
- Diplomatic team player
- Excellent communication skills both written and oral
- Proficiency in Microsoft Office, event management software and customer management platform
- Creative, innovative, proactive and customer-oriented
- Excellent time management
- Ability to multi-task and work in a fast-paced environment
- Strong leadership and communication skills
- Self-motivated with a can-do attitude
- Flexible schedule availability including days, nights, holidays and weekends
Job Qualifications
- High school degree or equivalency with hotel or college training preferred
- 6 years' experience in the food and beverage, culinary, event management or related field
- Solid understanding of banquet revenue generation
- High energy and outgoing personality
- Organizational skills and attention to detail
- Diplomatic team player
- Excellent communication skills both written and oral
- Proficient in the use of Microsoft Office, event management software and customer management platform
- Creative and innovative, as well as proactive and customer-oriented
- Excellent time management
- Ability to multi-task, work in a fast-paced environment, maintain calm under pressure
- Strong leadership and communication skills
- An aptitude for self-motivation
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Job Duties
- Set expectations and hold food and beverage leadership team accountable for demonstrating desired service behaviors
- Review financial reports and statements to determine how food and beverage is performing against budget
- Make recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy
- Work with food and beverage leadership team to determine areas of concern and develop strategies to improve the department's financial performance
- Establish challenging, but obtainable goals to guide operation and performance
- Develop and manage food and beverage budget
- Monitor the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
- Ensure cash control and liquor control policies are in place in food and beverage areas and followed by all team members
- Utilize interpersonal and communication skills to lead, influence, and encourage others
- Demonstrate honesty and integrity, lead by example
- Encourage and build mutual trust, respect, and cooperation among team members
- Develop means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Identify the developmental needs of team and coach, mentor, or otherwise help others to improve their knowledge or skills
- Stay aware of market trends and introduce products to meet or exceed customer expectations, generate increased revenue, and ensure a competitive position in the market
- Review findings from comment cards and guest satisfaction results with F&B team and ensure appropriate corrective action is taken
- Coach and support leadership team to effectively manage wages, food and beverage cost, and controllable expenses such as restaurant supplies and uniforms
- Hire food and beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership
- Ensure employees are treated fairly and equitably
- Inform and update the team on relevant information in a timely manner
Job Location
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