Restaurant General Manager

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $53,900.00 - $65,000.00

Benefits

competitive pay

bonus eligible

4 weeks vacation and additional paid time off

tuition reimbursement and scholarship opportunities

Career advancement and professional development

medical benefits from day 1

401K retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships and more

free meal each shift

Job Description

KFC, a globally recognized fast-food restaurant chain famed for its iconic fried chicken and commitment to quality service, is seeking a Restaurant General Manager to lead one of its vibrant locations. With a legacy that spans decades, KFC has established itself as a leader in the quick-service restaurant industry by combining traditional recipes with innovative service techniques. As part of a dynamic and growing brand, the Restaurant General Manager will play a pivotal role in sustaining the brand's excellence and fostering a culture that motivates and inspires its team members.

This opportunity is ideal for a seasoned leader passionate abo... Show More

Job Requirements

5 years in restaurant or retail management with a strong track record in people management
Proven ability to improve performance based on P&L analysis
Proficient with digital tools and platforms
Exceptional communication skills, including written, verbal, and interpersonal
Solid understanding of restaurant maintenance programs
Champions KFC's culture and values, with a focus on equity, inclusion and belonging
Experienced in recognizing and motivating teams, with a successful track record in people development
Skilled in recruiting top talent and training both high and under-performing employees
Adaptable to change and experienced in supporting change management
Adheres to corporate policies and Occupational Health and Food Safety standards

Job Qualifications

5 years in restaurant or retail management with a strong track record in people management
Proven ability to improve performance based on P&L analysis
Proficient with digital tools and platforms
Exceptional communication skills, including written, verbal, and interpersonal
Solid understanding of restaurant maintenance programs
Champions KFC's culture and values, with a focus on equity, inclusion and belonging
Experienced in recognizing and motivating teams, with a successful track record in people development
Skilled in recruiting top talent and training both high and under-performing employees
Adaptable to change and experienced in supporting change management
Adheres to corporate policies and Occupational Health and Food Safety standards

Job Duties

Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team
Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives
Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging
Address and resolve conflicts promptly, maintaining a positive work environment
Personally engage with customers, swiftly resolving any issues to ensure a positive experience
Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation
Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs

Job Location

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