Restaurant Floor Manager

Ellen's Stardust Diner is a renowned retro 1950s themed restaurant located at 1650 Broadway, on the southeast corner of 51st Street in the bustling Theater District of Manhattan, New York City. Famous for its nostalgic ambiance and unique entertainment, the diner attracts both locals and tourists alike. The establishment prides itself on its extensive retro-themed memorabilia including iconic photos of past Miss Subways emblazoned on its walls, an indoor train that adds a distinctive charm to the venue, a classic 1956 Predicta television, and a drive-in theater screen showcasing performances from the 1950s era. This vibrant setting makes Ellen's Stardust Diner one of the best theme restaurants in New York City, cherished by visitors of all ages, especially families and children who appreciate its lively and immersive experience.

The Restaurant Floor Manager role represents a crucial leadership position at Ellen's Stardust Diner and its sister location, The Iridium. This full-time role requires an individual who can thrive in a dynamic, fast-paced environment while maintaining superior service standards. The successful candidate will be responsible for coordinating seamless communication between the front of house and back of house teams to ensure an exceptional dining experience for all guests. The position demands excellent supervisory skills, as the floor manager will oversee and support wait staff, ensuring high engagement and professional conduct.

Key responsibilities also include monitoring compliance with all safety and hygiene regulations, a vital function given the restaurant's high traffic and strict health codes. The floor manager will play a pivotal role in gathering guest feedback and implementing actionable recommendations to continuously enhance service quality and customer satisfaction. This position requires the ability to work a flexible schedule including evenings, holidays, and weekends to accommodate the busy operating hours typical of a popular city diner.

With a competitive starting pay from $30.00 per hour alongside the vibrant workplace environment, Ellen's Stardust Diner offers an excellent career opportunity for hospitality professionals eager to advance in restaurant management. The location requires candidates to relocate to New York, NY 10019 before commencing employment due to the on-site nature of the role. This job includes working varied shifts such as day, evening, morning, and night to meet operational needs.

This role is ideal for individuals passionate about hospitality, who have prior experience in the restaurant industry, and possess strong team leadership and communication skills. Familiarity with restaurant management software and a steadfast customer service attitude are essential for success. Ellen's Stardust Diner promotes a culture of teamwork, quality service, and continual improvement, making it a rewarding workplace for dedicated professionals looking to make a significant impact in the restaurant sector.