
Job Overview
Compensation
Salary
Range $72,000.00 - $108,000.00
Benefits
Health Insurance
competitive salary
monthly bonus program
Auto stipend
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
QDOBA Mexican Eats is a well-established and rapidly growing restaurant chain known for its innovative and flavorful Mexican cuisine. With a commitment to delivering fresh ingredients and a guest-centric dining experience, QDOBA has carved out a unique position in the fast-casual restaurant market. The company emphasizes quality food, exceptional customer service, and a supportive work environment. QDOBA's culture fosters growth and development opportunities for team members at all levels, creating a dynamic workplace where employees can thrive and evolve in their careers. Operating numerous locations across the United States, QDOBA continues to expand while maintaining its core values centered on community, excellence, and operational effectiveness.
The Restaurant Director of Operations role at QDOBA in the Louisville/Lexington, KY market is a highly visible and strategic leadership position responsible for overseeing the operational success of over 30 restaurants and five District Managers. This role plays a critical part in driving kitchen and dining room standards, increasing sales, ensuring financial performance, and nurturing a culture of excellence and guest satisfaction. The Director of Operations will be charged with leading their teams through meaningful mentorship, coaching, and development while holding staff accountable to the brand's standards for quality, service, and cleanliness. With a focus on recruiting, training, and retaining employees, the director will foster an environment that encourages employee growth and reduces turnover. This position requires an energetic leader who is passionate about food and customer service and is skilled at driving operational metrics, managing costs, and executing company strategies.
This role offers a competitive base salary ranging from USD 72,000 to 108,000 per year and includes a strong monthly bonus program, monthly expenses and auto stipend, and health insurance benefits. It is full-time employment requiring extensive travel to multiple restaurant locations approximately 85-90% of the time. The ideal candidate will bring at least five years of impactful multi-unit restaurant leadership experience, exhibit excellent interpersonal and communication skills, and demonstrate strong collaborative management capabilities. This leadership opportunity provides a chance to influence the success of a significant market within a thriving restaurant brand, making it an exciting and rewarding career path for seasoned restaurant operations professionals.
The Restaurant Director of Operations role at QDOBA in the Louisville/Lexington, KY market is a highly visible and strategic leadership position responsible for overseeing the operational success of over 30 restaurants and five District Managers. This role plays a critical part in driving kitchen and dining room standards, increasing sales, ensuring financial performance, and nurturing a culture of excellence and guest satisfaction. The Director of Operations will be charged with leading their teams through meaningful mentorship, coaching, and development while holding staff accountable to the brand's standards for quality, service, and cleanliness. With a focus on recruiting, training, and retaining employees, the director will foster an environment that encourages employee growth and reduces turnover. This position requires an energetic leader who is passionate about food and customer service and is skilled at driving operational metrics, managing costs, and executing company strategies.
This role offers a competitive base salary ranging from USD 72,000 to 108,000 per year and includes a strong monthly bonus program, monthly expenses and auto stipend, and health insurance benefits. It is full-time employment requiring extensive travel to multiple restaurant locations approximately 85-90% of the time. The ideal candidate will bring at least five years of impactful multi-unit restaurant leadership experience, exhibit excellent interpersonal and communication skills, and demonstrate strong collaborative management capabilities. This leadership opportunity provides a chance to influence the success of a significant market within a thriving restaurant brand, making it an exciting and rewarding career path for seasoned restaurant operations professionals.
Job Requirements
- High school diploma or equivalent
- Minimum of 5 years of multi-unit restaurant leadership experience
- Ability to travel frequently to restaurant locations (85-90%)
- Valid driver’s license and reliable transportation
- Strong communication skills in English
- Ability to manage multiple teams and delegate effectively
- Capability to work in a fast-paced, dynamic environment
Job Qualifications
- Minimum of 3 years of impactful multi-unit restaurant leadership experience
- Ability to speak, read, and write effectively in English
- Excellent interpersonal and collaborative management skills
- Professionalism and optimistic attitude
- Self-starter with initiative
- Good listening skills and ability to motivate others
- Proficiency in Microsoft Office and related software
- Demonstrated integrity and ethical behavior
Job Duties
- Create a culture of high employee retention and full staffing
- Manage and develop crew member employees to reduce turnover
- Interview and hire team members
- Train employees with passion and purpose
- Monitor and enforce food safety procedures
- Build sales through food quality, hospitality, and cleanliness
- Maintain fast and accurate service with excellent customer care
- Ensure continual improvement of quality, service, and cleanliness
- Lead business operations and maximize sales goals versus budget
- Oversee and support catering sales growth
- Manage food and labor costs effectively
- Execute company policies and procedures
- Identify problems and implement corrective actions
- Hold managers accountable for food quality, cleanliness, and service standards
- Attain financial objectives through effective management of people, product, service, and facility
- Think strategically to improve sales and profit
- Promote the restaurant brand in the local community
- Foster a guest-centric culture focused on improving guest experience
- Provide constructive feedback and follow up on guest issues
- Conduct visits to evaluate restaurant operations and guest experience
- Develop positive employee relations and address staff concerns
- Lead ongoing training and development programs
- Implement succession management and lead training workshops
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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