Restaurant Director of Operations

QDOBA Mexican Eats is a leading fast-casual restaurant chain known for its flavorful Mexican-inspired menu items and vibrant, guest-centric culture. Established with a commitment to serving high-quality, fresh food with an emphasis on hospitality and cleanliness, QDOBA has grown to operate over 30 restaurants in the St. Louis, MO market alone. The company prides itself on maintaining a dynamic work environment where employees at all levels are encouraged to grow, innovate, and provide an outstanding guest experience. With a strong focus on community involvement and operational excellence, QDOBA continues to solidify its reputation as a preferred dining destination and employer in the region.

The Restaurant Director of Operations at QDOBA Mexican Eats plays a pivotal role in overseeing the performance and leadership of multiple restaurants within the St. Louis market. This role is responsible for guiding a team of District Managers and restaurant-level managers across more than 30 restaurants, ensuring that the highest standards of food quality, service, and cleanliness are consistently met. The Director of Operations establishes a culture that prioritizes employee retention by fostering an environment where team members feel empowered and motivated to develop their skills and build long-lasting careers within the company.

This leadership position requires a hands-on approach to managing operations, from driving sales through robust marketing and catering initiatives to maintaining operational effectiveness via strict adherence to company policies and food safety standards. The ideal candidate will be adept at analyzing market trends, implementing strategic action plans, and enhancing overall restaurant performance to meet and exceed financial objectives such as revenue and profitability targets. In addition, the Restaurant Director must serve as a community ambassador, establishing strong ties with local leaders and participating in outreach efforts that promote the brand and maintain competitive awareness.

With a competitive base salary ranging from $72,000 to $100,000 per year, complemented by a strong monthly bonus program, monthly expense and auto stipends, and comprehensive health insurance benefits, this role offers both financial reward and professional growth. The position demands significant travel within the market, involving up to 90 percent time moving between restaurant locations to provide direct support and conduct high-impact visits. This ensures a deep connection with both employees and guests, enabling continuous improvement in guest satisfaction and operational success.

In summary, the Restaurant Director of Operations at QDOBA Mexican Eats is a strategic leader and operational expert dedicated to delivering exceptional guest experiences, championing team development, and driving business growth. This role is ideal for a motivated individual with extensive multi-unit restaurant experience, strong interpersonal skills, and a passion for leading diverse teams in a fast-paced, customer-focused environment.