Jasons Deli logo

Restaurant Customer Service Team Member - Full-time / Part-time

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $15.00
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Work Schedule

Flexible
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Benefits

flexible schedule
competitive pay
tip pooling
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid holidays
401k
Tuition Reimbursement
Food discount
free uniforms

Job Description

Jason's Deli is a well-established family-owned restaurant business that has been cherished by various communities since 1976. Known for its dedication to quality food and exceptional service, the company has built a strong reputation as a welcoming place where customers come not only to enjoy sandwiches but also to experience a warm and friendly atmosphere. With decades of experience in the food industry, Jason's Deli places a high value on their employees, recognizing them as the core of their success. The company is committed to fostering an inclusive workplace where diversity is embraced, and all employees can thrive and develop professionally. Jason's Deli has been proactive in creating a structured Career Path program since 2018, designed as a self-paced, step-by-step initiative guiding new hires all the way to leadership roles such as managing partner. This reflects the company’s philosophy of rewarding hard work, dedication, and personal growth, ensuring employees have ample opportunities for advancement, recognition, and a balanced quality of life.

The role of Restaurant Customer Service Team Member at Jason's Deli is pivotal in ensuring an outstanding dining experience for every customer. Individuals in this position are responsible for managing multiple tasks simultaneously while anticipating customer needs with precision and care. They work closely with their teammates to maintain a smooth operation behind the scenes, efficiently handling multiple takeout and delivery orders, ensuring order accuracy, and delivering excellent customer satisfaction even in a high-paced environment. Additionally, maintaining cleanliness throughout the deli and dining areas by adhering to strict sanitation protocols is an essential part of the daily responsibilities. The job requires excellent organizational skills, quick decision-making, and an ability to thrive in dynamic surroundings. The company values self-motivated individuals who are passionate about serving customers and upholding a high standard of food safety and hospitality. Jason's Deli aims to provide employees with a fulfilling work environment where diversity is celebrated, and everyone feels empowered to be their authentic selves while contributing toward the company's mission to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit and their mission to Make Every Customer Happy. This position offers a competitive wage ranging from $10 to $15 per hour plus tips, along with many other benefits such as flexible scheduling, health and dental insurance, paid vacations and holidays, a 401K plan, tuition reimbursement, food discounts, and free uniforms. If you want to be a part of a company that values your growth and provides a clear path to career advancement, Jason's Deli is the right place to start or continue your career journey.

Job Requirements

  • Ability to stand for extensive periods
  • ability to bend, reach, twist, turn, and climb ladders
  • ability to work in varying temperature conditions
  • ability to maintain regular and predictable attendance
  • ability to understand and follow directions
  • willingness to perform various tasks rapidly for long periods

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to multitask efficiently in a fast-paced environment
  • excellent communication and teamwork skills
  • commitment to food safety and sanitation standards
  • self-motivated with a drive for growth
  • ability to embrace cultural diversity
  • strong attention to detail

Job Duties

  • Prioritize work tasks while anticipating customers' needs
  • coordinate with co-workers to ensure an out-of-this-world dining experience
  • maintain an organized system to keep track of multiple takeout and delivery orders
  • ensure accuracy and customer satisfaction in a fast-paced environment
  • maintain cleanliness throughout the deli and dining room while following sanitation guidelines
  • stand for extended periods and perform physical tasks such as bending, reaching, twisting, and climbing
  • understand and follow directions to ensure smooth operations

Job Criteria

Experience

Entry Level (1-2 years)


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