Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Omni Louisville is a distinguished hotel and mixed-use environment located in the heart of downtown Louisville, Kentucky. Reflecting the vibrant history and culture of this bustling urban center, the Omni Louisville stands as a prominent landmark with its iconic glassy structure housing 612 rooms. The hotel beautifully integrates modern luxury with authentic elements that celebrate Louisville's rich heritage. Guests experience a seamless blend of comfort and local charm through thoughtfully designed spaces, including the rooftop bar and pool boasting panoramic views of the city skyline. The hotel is more than just lodging; it is a community hub featuring an extensive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years culinary management experience
- ServSafe Certification
- Strong leadership and team management skills
- Excellent communication abilities
- Knowledge of food safety regulations
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for long periods and lift up to 50 pounds
- Basic proficiency in computer use and financial report understanding
Job Qualifications
- At least 3 years previous culinary management experience in a high volume, full service Four Diamond Kitchen
- ServSafe Certification required
- Proven culinary skills with ability to lead, develop, and motivate staff
- Excellent written and verbal communication skills
- Organizational skills
- Bilingual (Spanish) preferred but not required
- Creative and knowledgeable about new concepts and food trends
- Fast-paced restaurant experience preferred
- Computer literate and detail oriented
- Basic mathematical skills and able to create and understand financial reports
- Flexible schedule to include weekends and holidays
- College education and/or culinary degree preferred
- Able to work long periods on feet, lift up to 50 lbs, and work under some extreme temperatures
Job Duties
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes
- Operates and maintains all department equipment and reports malfunctions
- Purchases appropriate supplies and manages inventories according to budget
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs
- Effectively investigates reports and follows-up on associate accidents
- Sets a positive example for guest relations
- Interacts with guests to obtain feedback on product quality and service levels
- Effectively responds to and handles guest problems and complaints
- Empowers associates to provide excellent customer service
- Ensures associates understand expectations and parameters
- Observes service behaviors of associates and provides feedback to individuals
- Continuously strives to improve service performance
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- Helps associates receive on-going training to understand guest expectations
- Assists as needed in the interviewing and hiring of associate team members with the appropriate skills
- Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job
- Ensures associates are cross trained to support successful daily operations
- Uses all available on the job training tools for associates
- Supervises on-going training initiatives and conducts training when appropriate
- Communicates performance expectations in accordance with job descriptions for each position
- Participates in the associate performance appraisal process, providing feedback as needed
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team
- Other duties as assigned by management
Job Location
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