Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Omni Louisville is a premier hotel and mixed-use development located in the heart of Louisville, Kentucky. Reflecting the rich history, vibrant culture, and authentic character of Louisville, the property transforms one of the city’s most significant urban blocks into a dynamic destination for hotel guests, residents, and locals. The 612-room hotel is a prominent landmark in the Louisville skyline, noted for its iconic glassy ends that glisten during the day and light up beautifully at night. This upscale hotel offers a unique combination of luxury accommodations, engaging amenities, and authentic local experiences that are designed to appeal to business and... Show More
Job Requirements
- Minimum of 3 years culinary management experience
- ServSafe Certification
- strong leadership and team development skills
- excellent communication abilities
- organizational competency
- computer literacy
- basic math skills
- ability to handle physical demands including lifting 50 pounds and standing long periods
- flexibility to work weekends and holidays
- willingness to work in varying temperature conditions
- preferred culinary degree or college education
- bilingual Spanish skills preferred
Job Qualifications
- Candidate is required to have at least 3 years previous culinary management experience in a high volume, full service Four Diamond Kitchen
- ServSafe Certification required
- Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff
- Candidate must be creative and up to speed on new concepts and food trends
- Computer literate and detail orientated is a must
- Must have basic mathematical skills and be able to create and understand financial reports
- Able to work a flexible schedule to include weekends and holidays
- Must be able to work for long periods of time standing/on feet, must be required to lift to 50 Lbs
- Must be able to work under some extreme temperatures
Job Duties
- The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel
- The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop
- The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley
- Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel
- Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque
- To ensure effective operation of the kitchen and food production outlet, Neighborhood Services
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes
- Operates and maintains all department equipment and reports malfunctions
- Purchases appropriate supplies and manages inventories according to budget
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs
- Effectively investigates reports and follows-up on associate accidents
- Sets a positive example for guest relations
- Interacts with guests to obtain feedback on product quality and service levels
- effectively responds to and handles guest problems and complaints
- Empowers associates to provide excellent customer service
- Ensures associates understand expectations and parameters
- Observes service behaviors of associates and provides feedback to individuals
- continuously strives to improve service performance
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- Helps associates receive on-going training to understand guest expectations
- Assists as needed in the interviewing and hiring of associate team members with the appropriate skills
- Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job
- Ensures associates are cross trained to support successful daily operations
- Uses all available on the job training tools for associates
- supervises on-going training initiatives and conducts training when appropriate
- Communicates performance expectations in accordance with job descriptions for each position
- Participates in the associate performance appraisal process, providing feedback as needed
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team
- Other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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