Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth opportunities
diversity and sustainability initiatives
Job Description
PENN Entertainment is a leading integrated entertainment company offering an array of gaming, sports content, and casino experiences across North America. With over 43 destinations, along with an online presence through theScore Bet Sportsbook and Casino, PENN Entertainment continues to innovate and expand in the fast-paced entertainment and hospitality sectors. Known for creating memorable experiences, the company emphasizes diversity, career growth, and sustainability, making it a desirable workplace for those passionate about delivering exceptional customer service and entertainment value.
The company is currently seeking an Assistant Restaurant Manager for Sorellina by Giada, a new upscale dining concept within the recently opened Hollywood Casino in Aurora. Sorellina by Giada partners with celebrity chef Giada De Laurentiis to offer a fusion of classic Italian cuisine and modern California influence. This role is a fantastic opportunity for an experienced hospitality professional to contribute to a high-end, dynamic environment that prioritizes guest satisfaction and operational excellence.
The Assistant Restaurant Manager will support the Restaurant General Manager by overseeing daily operations of the front-of-house team, including servers, hosts, bartenders, and bussers. The ideal candidate will be committed to maintaining the high standards expected of a celebrity chef restaurant, ensuring exceptional guest service, compliance with company policies, and optimal team performance. This role requires strong leadership skills, the ability to manage personnel and schedules effectively, and a dedication to continuous improvement in service quality and operational procedures.
This position requires a minimum of three years of restaurant management or supervisory experience in upscale or fine-dining environments, with knowledge of food and beverage standards that meet the expectations of discerning clientele. Candidates should be adept at handling POS systems, cash management, and be familiar with state and local liquor laws. Flexibility to work nights, weekends, and holidays is essential for success in this role.
At PENN Entertainment, new team members can expect a competitive starting salary range of $65,000 to $80,000 annually, based on experience, along with a comprehensive total rewards package. Benefits include day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that accrues with tenure. The company fosters a work environment where career development is supported through training and growth opportunities. This is an excellent chance for professionals eager to grow within a respected entertainment company known for excellence in hospitality and guest experiences.
The company is currently seeking an Assistant Restaurant Manager for Sorellina by Giada, a new upscale dining concept within the recently opened Hollywood Casino in Aurora. Sorellina by Giada partners with celebrity chef Giada De Laurentiis to offer a fusion of classic Italian cuisine and modern California influence. This role is a fantastic opportunity for an experienced hospitality professional to contribute to a high-end, dynamic environment that prioritizes guest satisfaction and operational excellence.
The Assistant Restaurant Manager will support the Restaurant General Manager by overseeing daily operations of the front-of-house team, including servers, hosts, bartenders, and bussers. The ideal candidate will be committed to maintaining the high standards expected of a celebrity chef restaurant, ensuring exceptional guest service, compliance with company policies, and optimal team performance. This role requires strong leadership skills, the ability to manage personnel and schedules effectively, and a dedication to continuous improvement in service quality and operational procedures.
This position requires a minimum of three years of restaurant management or supervisory experience in upscale or fine-dining environments, with knowledge of food and beverage standards that meet the expectations of discerning clientele. Candidates should be adept at handling POS systems, cash management, and be familiar with state and local liquor laws. Flexibility to work nights, weekends, and holidays is essential for success in this role.
At PENN Entertainment, new team members can expect a competitive starting salary range of $65,000 to $80,000 annually, based on experience, along with a comprehensive total rewards package. Benefits include day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that accrues with tenure. The company fosters a work environment where career development is supported through training and growth opportunities. This is an excellent chance for professionals eager to grow within a respected entertainment company known for excellence in hospitality and guest experiences.
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of restaurant management or supervisory experience in upscale fine-dining or celebrity chef restaurants
- Strong knowledge of food beverage and service standards
- Proven leadership skills
- Experience with POS systems cash handling and operational reporting
- Ability to work flexible hours including nights weekends and holidays
- Knowledge of state and local alcohol service regulations
- Ability to multitask and manage high-pressure fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Professional appearance and demeanor
- Must be able to stand and walk for prolonged periods
- Ability to lift up to 25 to 40 pounds occasionally
- Ability to respond quickly to operational or guest service needs
Job Qualifications
- High school diploma or equivalent bachelor’s degree or hospitality management coursework preferred
- Minimum 3 years of restaurant management or supervisory experience preferably in upscale fine-dining or celebrity chef establishments
- Strong knowledge of food beverage and service standards in a high-volume high-end restaurant environment
- Proven leadership and team development skills
- Experience with POS systems cash handling and operational reporting
- Knowledge of state and local alcohol service regulations
- Strong problem-solving and conflict-resolution abilities
- Professional appearance and demeanor suitable for high-end dining environments
- Attention to detail and commitment to delivering exceptional guest experiences
Job Duties
- Assist in supervising front-of-house operations including servers hosts hostesses bartenders and bussers
- Lead and motivate staff to deliver exceptional guest service consistent with restaurant standards
- Support recruitment training and development of team members to maintain performance excellence
- Ensure smooth service flow during peak periods and special events
- Monitor and maintain compliance with all company policies food safety regulations and liquor laws
- Assist with scheduling and labor management to meet operational and budgetary goals
- Address guest inquiries concerns and complaints promptly and professionally
- Collaborate with culinary beverage and banquet teams to coordinate special events and VIP services
- Maintain accurate records for cash handling daily reports and service audits
- Ensure the restaurant is maintained to brand standards including cleanliness presentation and organization
- Support inventory control ordering and cost management to meet financial objectives
- Participate in management meetings and provide feedback on operational improvements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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